Brand: Monogram
Category: Kitchen Appliance
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: Monogram
Category: Kitchen Appliance
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 18, 2025, 10:56 p.m.
Manual Publish Date: 2013-09-01
One year warranty on parts and labor, five years on racks/control module, and lifetime on stainless steel tub/door liner.
| PROBLEM | POSSIBLE CAUSE | WHAT TO DO |
|---|---|---|
| Start status indicator light flashing | The door was opened or the cycle was interrupted. | Press the START button once and close the door to start the dishwasher. |
| Dishwasher BEEPS once every minute | This is a reminder that your dishwasher door has been left open during operation. | Press START and close the door. |
| Display shows "LEAK DETECTED" | Possible leak is detected | Call for service. |
| Beeping at the end of the cycle (on some models) | This is normal. The dishwasher will beep twice at the end of the cycle. | To turn off the double beep indicator, press the Heated Dry button 5 times within 3 seconds. |
| Dishes and flatware not clean | Ultra Fine or Fine filter is clogged | See the Care and cleaning section. |
| Dishes and flatware not clean | Low inlet water temperature | Ensure water temperature is at least 120°F (49°C). Turn on hot water faucet until temperature stops rising before starting. Select Boost Temp. |
| Dishes and flatware not clean | Improper rack loading | Ensure dishes do not block detergent dispenser or wash arms. |
| Dishes and flatware not clean | Poor performing detergent | Use a highly rated detergent such as Cascade® Platinum Pacs. |
| Spots and filming on glasses and flatware | Extremely hard water | Use rinse agents. Consider a water softener if needed. |
| Spots and filming on glasses and flatware | Low inlet water temperature | Ensure water temperature is at least 120°F (49°C). |
| Spots and filming on glasses and flatware | Old or damp powder detergent | Make sure detergent is fresh. |
| Spots and filming on glasses and flatware | Rinse agent dispenser empty | Refill with rinse agent. |
| Spots and filming on glasses and flatware | Too little or low performing detergent | Use the proper amount of highly rated detergent. |
| Cloudiness on glassware | Combination of soft water and too much detergent | Use less detergent if you have soft water. Wash glassware in the shortest cycle that will get it clean. |
| Suds in the tub | Wrong detergent | Use only automatic dishwasher detergents. |
| Detergent left in dispenser cups | Dishes or utensils are blocking the detergent cup | Reposition dishes to allow the detergent cup to flush. |
| Black or gray marks on dishes | Aluminum utensils have rubbed against dishes | Remove marks with a mild, abrasive cleaner. |
| Dishes don't dry | Rinse agent dispenser is empty | Check the rinse agent dispenser and fill as required. |
| Dishes don't dry | Max Dry option was not selected | Select the Max Dry option to improve dry performance. |
| Control panel responded to inputs but dishwasher never filled with water | Door may not be completely closed | Make sure the door is firmly closed. |
| Control panel responded to inputs but dishwasher never filled with water | Water valve may be turned off | Make sure water valve is turned on. |
| Stained tub interior | White film on inside surface-hard water minerals | Use citric acid or Lemi Shine to remove mineral deposits. Use rinse aid to help prevent. |
| Dishwasher won't run | Fuse is blown or circuit breaker is tripped | Replace fuse or reset circuit breaker. Ensure circuit is not overloaded. |
| Dishwasher won't run | Power is turned off | Make sure the power switch is on, or check if the unit is controlled by a wall switch. |
| Dishwasher won't run | Control panel is locked | Unlock control panel. |
| Dishwasher won't run | Possible leak is detected | Call for service. |
| Dishwasher won't run | Proper Start sequence was not followed | Refer to the 'Using the dishwasher' section. |
| Water standing in the bottom of the tub | Air gap is clogged | Clean the air gap. See Care and cleaning. |
| Water standing in the bottom of the tub | Drain is clogged | Check kitchen sink draining; may need a plumber. |
| Water won't pump out of the tub | Drain is clogged | If dishwasher drains into a disposer, run disposer clear. |
| Steam | This is normal | Warm, moist air comes through the vent during drying. |
| Cycle Sanitized light does not illuminate at the end of the cycle | The incoming water temperature was too low | Raise the water heater temperature to between 120°F and 150°F. |
| Noise | Normal operating sounds | These are all normal. No action is required. |
| Rattling dishes when the spray arm rotates | Make sure dishes are properly loaded. | See the Loading the dishwasher section. |
| Rattling silverware against door during wash | Tall utensils may be placed in the upper rack | Avoid bumping against inner door during wash cycle. |
| A white film on glassware, dishware and the interior | This problem is likely caused by a low quality phosphate-free Dishwasher detergent | Use citric acid or Lemi Shine to remove film. Use rinse agent like Cascade® Complete Rinse Aid or Cascade® Platinum Pacs to help prevent recurrence. |