Brand: Monogram
Category: Kitchen Appliance
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: Monogram
Category: Kitchen Appliance
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 18, 2025, 10:56 p.m.
Covers parts and labor for one year, five years for the electronic control module and rack, and lifetime for the stainless steel tub and door seal against rust or leaks.
| Problem | Possible Causes | Corrective Actions |
|---|---|---|
| Start light flashes | Door was opened or cycle was interrupted. | Press START and close the door to start. Press START again to cancel program. |
| Dishwasher beeps every 60 seconds | Door was opened during operation. | Close the door and press START. |
| Screen displays "LEAK DETECTED" | Leak detected. | Call for service. |
| Two beeps at end of cycle | Normal operation. | Press Heated Dry 5 times within 3 seconds to cancel or re-enable the end-of-cycle signal. |
| Dishes and cutlery not clean | Filter(s) clogged. Water temperature too low. Low water pressure. Improper loading. | Clean filter(s). Ensure water temp is at least 120°F (49°C) or select Boost Temp. Check water pressure. Rearrange items to avoid blocking spray arms or detergent dispenser. Use proper detergent. |
| Stains/film on glassware | Hard water deposits. | Use Cascade® Complete Rinse Aid. For severe cases, use citric acid or Lemi Shine. Avoid using detergent. |
| White film on glassware/dishes | Hard water deposits or detergent issue. | Use Cascade® Complete Rinse Aid. If hard water is severe, consider a water softener. Use less detergent if water is soft. |
| White film on glassware | Hard water deposits or low phosphate detergent. | Use citric acid or Lemi Shine. Ensure proper loading and avoid detergent. |
| Mousse in tub | Using non-dishwasher detergent. | Use only dishwasher-specific detergent. To clear, open door, press START for 3 seconds, then close. Wipe up any spilled rinse aid. |
| Detergent remains in dispenser | Dishes/utensils blocking access. | Reposition items so water can reach the dispenser. |
| Black/gray marks on dishes | Aluminum utensils rubbing against dishes. | Use a mild abrasive cleaner. |
| Dishes not drying | Low water temperature. Max Dry option not selected. Additional drying time needed. | Ensure water temp is at least 120°F (49°C). Select Heated Dry or Boost Temp. Select a more intensive cycle. |
| No water in dishwasher | Door not fully closed. Water faucet closed. Flood float stuck. | Ensure door is fully closed. Check water faucet is open. Clean flood float. |
| Normal operational noises | Dispenser opening, water filling, motor starting/stopping, spray arms operating, pump during draining, fan operation. | These are normal noises and require no corrective action. |
| Utensils hitting door | Improper loading. | Place large items in the upper rack to prevent contact with the door. |
| White film on glassware | Hard water or low phosphate detergent. | Use citric acid or Lemi Shine. Use Cascade® Complete Rinse Aid or Platinum Pacs. |