Brand: Motorola
Category: Mobile Phone
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for e14
Uploaded: Nov. 21, 2025, 6:57 p.m.
Warranty Information
Motorola Mobility LLC warrants this product against defects in materials and workmanship under normal use.
Set up phone
- About your hardware
- Insert or remove SIM and SD cards
- Copy data from old phone
- Manage dual SIMs
- Set up voicemail
- Set up email
- Make it yours
Learn the basics
- About your home screen
- About your lock screen
- New to Android?
- Status bar icons
- Phone terms you should know
Get around on your phone
- Learn gestures
- Move between apps and screens
- Use quick settings
- Turn screen off and on
- Turn off phone
Troubleshooting and error codes
| Issue | Possible Solution |
|---|---|
| Photo looks blurry | Wipe the lens clean with a soft, dry cloth and retake the photo. Increase resolution, avoid zooming, or switch to regular mode if indoors. |
| Can't delete photo | Check SD card. Use Files app or remove card and use a computer to delete. |
| Error: Camera Busy | Restart phone, check app permissions, clear cache and data. |
| Error: Trash is full | Open Gallery app, navigate to Trash, and empty it. |
| Messages app stopped | Check permissions, force stop, uninstall updates, clear cache, reset phone. |
| Keyboard not working | Check for updates, restart phone, clear cache. |
| Problems with Facebook, WhatsApp, other apps | Check for updates, use Help in app, restart phone, clear cache. |
| Gmail issues | Read Google's troubleshooting information. |
| Play Store issues | Read Google's troubleshooting information. |
| Update Android software | Check version in Settings > About phone > Android version. Install updates manually via Settings > System updates > Check for updates. |
| Reset Wi-Fi, cellular data, and Bluetooth | Go to Settings > System > Reset options, then tap Reset Mobile Network Settings or Reset Bluetooth & Wi-Fi. |
| Reset app preferences | Go to Settings > System > Reset options, then tap Reset app preferences. |
| Reset phone | Go to Settings > System > Reset options > Erase all data (factory reset). |
| Reset phone if you can't open Settings | Perform an external reset using volume and power buttons to navigate Recovery mode. |
| Get more help | Contact carrier for billing/network issues. Use app's Help for app issues. Visit mobilesupport.lenovo.com for phone issues. |
| Send feedback to Motorola | Go to Settings > Rating & feedback or use the Share feedback option. |