Brand: Motorola
Category: Networking
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Brand: Motorola
Category: Networking
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:55 p.m.
MTRLC LLC warrants this product against defects in material and workmanship for a warranty period of 2 years.
| Why can't I connect to the Internet after installing my router? |
| Check that the power cube jack is correctly plugged into the router and that that the power cube is plugged into a live outlet. |
| Verify that the cable between the router and modem (or Ethernet jack if connecting to an in-building network) is plugged into the router's WAN jack. |
| If you're using a modem, check that it's powered up and connected to the Internet. |
| Check that the modem that the router is plugged into is powered on and connected to the Internet. |
| If you are installing the router at the same time as a new cable modem you may have to wait up to 15 minutes for the cable modem to connect to the Internet. |
| Try using another device to access the Internet. If you are using a computer plugged into the router's Ethernet port, try connecting to the router with a wireless device such as your mobile phone. As a reminder, the Wi-Fi SSID/Network Name and Wi-Fi Password/Key are printed on the label on the bottom of your router. |
| Your computer might not be set up to use the router as its gateway. Restarting your computer will force it to receive the correct gateway information from the router. |
| Verify that your modem or external network is connected to the Internet. Plug a computer directly into your modem or external network and check that your service is working. |
| What if I am connected wirelessly but my connection seems slow or keeps dropping? |
| Please re-read the Improving Wireless Performance section above. |