Brand: Motorola
Category: Telephone
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 8:14 p.m.
This warranty covers consumer products for two years and accessories for ninety days against defects in materials and workmanship.
| Problem | Possible Cause | Solution |
|---|---|---|
| No dial tone | - Telephone line cord not supplied or connected properly. - Mains power not connected or switched on. |
- Use only the supplied telephone line cord. - Check connections. - Check mains power connection and switch. |
| No display | - Batteries inserted incorrectly or not fully charged. - Handset not switched on. |
- Insert batteries correctly and charge fully. - Press and hold to switch on handset. - Reset base by removing batteries and disconnecting mains power. |
| Icon flashes | - Handset out of range. - Handset not registered to base. - Mains power not connected or switched on. |
- Move closer to the base. - Ensure handset is registered. - Check mains power. |
| Keypad does not seem to work | - Keypad lock is on. | - Unlock the keypad. |
| Icon is not scrolling during charge | - Handset not adjusted correctly on base. - Charging contacts dirty. - Mains power not connected or switched on. |
- Adjust handset. - Clean charging contacts. - Check mains power. |
| No Caller ID | - Caller ID service not subscribed to. - Caller withheld number. - Record not found in phonebook. |
- Check subscription with network operator. - Ensure full number is stored in phonebook. |
| Cannot register a handset | - Max handsets reached. - Incorrect PIN code. - Interference from other equipment. |
- De-register a handset first. - Enter correct PIN (default 0000). - Ensure handset is at least 1 metre from other equipment. |
| Handset does not ring | - Handset ringer volume set to Off. | - Adjust handset ringer volume. |
| Base does not ring | - Base ringer volume set to Off. | - Adjust base ringer volume. |
| Noise interference | - Phone too close to electrical appliances or metal obstructions. | - Place phone at least 1 metre away. |
| Answering machine will not record new messages | - Recording memory full. - OGM set to Answer Only. |
- Play and delete messages. - Change OGM to Record also. |