Brand: Motorola
Category: Telephone
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for RT802
Uploaded: Nov. 21, 2025, 9:23 p.m.
Warranty Information
BINATONE warrants this Motorola branded product to be free from defects in materials and workmanship for one year.
Getting Started
To set up your phone, follow these steps:
- Install and charge the handset battery pack.
- Connect the base and charger.
- Set the date and time, and display language.
Key Features
- Handset: Make/answer calls, navigate menus, use speakerphone.
- Base: Connects to the phone line, charges handset, and houses answering system.
- Bluetooth: Pair and connect cell phones for calls and directory access.
- Caller ID: View incoming caller information.
- Internal Calls: For multi-handset models, initiate intercom conversations or transfer calls.
Important Notes
- Use only provided power adapter and telephone line cord.
- The base must be plugged in at all times.
- Keep connected cell phones within 15 feet of the base for optimal performance.
- This equipment is not designed for emergency calls during power failures.
Troubleshooting and error codes
| Problem | Possible Cause | Solution |
|---|---|---|
| No dial tone | The telephone line cord is not connected or is not plugged in securely. | Check the telephone line cord connection at the base and the wall jack. Ensure it is plugged in securely. |
| Handset is not charging | The handset is not placed correctly on the base. | Place the handset on the base, ensuring the charging contacts align. The CHARGE light should be on. |
| Poor sound quality | Interference from other electronic devices or being out of range. | Move the telephone base away from other electronic devices. Ensure the handset is within range of the base. For Bluetooth calls, move the cell phone closer to the base. |
| Cannot pair Bluetooth device | Bluetooth feature is not enabled on the cell phone/headset, or the device is not in discoverable mode. | Ensure Bluetooth is enabled on your cell phone/headset and it is in discoverable mode. Refer to the cell phone/headset manual for instructions. Try restarting both devices. |