Brand: NEC
Category: Cordless Telephone
Document Type: Installation Guide
Language: EN
Installation Guide for 910i
Uploaded: Nov. 21, 2025, 6 p.m.
Basic Operation
Using the Handset
This section will cover the fundamental operations of using the handset.
Features
i-Series Features
This section details features specific to the i-Series system.
Basic Feature Operation
Outside Calls
Instructions for making and receiving outside calls.
Hold
How to place a call on hold.
Intercom Calls
Making and receiving calls within the system.
Transfer
How to transfer calls to another extension.
System Features
Advanced features available on the system.
Troubleshooting and error codes
| Problem | Suggestion |
|---|---|
| Charge light won't come on when the handset is placed in the desktop charger |
• Make sure the AC Adaptor is plugged into the desktop charger and wall outlet. • Make sure the handset is properly seated in the desktop charger. • Make sure the battery pack is properly placed in the handset. • Make sure that the charging contacts on the handset and desktop charger are clean. |
| Conversation interrupted frequently. |
• Make sure that the base unit's antenna is fully vertical. • Move closer to the base unit. |
| Warning tone and NO SERVICE message. | • Move closer to the base unit. |
| Handset doesn't ring. |
• The battery pack may be weak. Charge the battery for 5-6 hours. • Make sure the base unit antenna is fully vertical. • The handset may be too far away from the base unit. • Ensure the Ringer ON/OFF switch is in the ON position. |
| Interference from other cordless phone users. |
• Press the Channel (CH) key to switch channels. The channel can be changed while you are on an active call, but not when you are dialing a telephone number. There are 10 channels from which you can select. |
| Interference or noise in the handset. |
• Make sure the base unit is at least 3' away from any computer fax machine, printer, or TV (they generate radio waves) • Make sure the antenna is in the upright position |