Manual for e616V

Manual for e616V

Brand: NEC

Category: Mobile Phone

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 8:23 p.m.

Warranty Information

Refer to the "Little Book of Stuff" for details on NEC's limited warranty, which does not cover damage from non-NEC accessories.

Getting Started

  • Install SIM and Battery: Ensure your SIM card and battery are correctly inserted into the handset.
  • Charge Battery: Connect the charger to the handset and a power outlet. The LED indicator shows charging status.
  • Power On/Off: Press and hold the End key for approximately 2 seconds to turn the handset on or off.
  • Navigate Handset: Use the Navigation key, soft keys, and menu key to access functions and services.
  • Set Date and Time: Upon first power-on, set the date and time for calendar and service functionality.

Key Features

  • Calls: Make and receive voice and video calls. Manage contacts and call history.
  • Messaging: Send and receive text, multimedia, and email messages.
  • 3 Services: Access a range of communication, information, and entertainment services.
  • Memory Card: Supports Memory Stick Duo™ for storing photos, videos, and audio.
  • Security: Set PIN codes, Call Barring passwords, and handset lock codes for security.
  • Intellisync Software: Synchronize contacts, calendar, and To Do lists with your PC.

Troubleshooting and error codes

ProblemSolution
Your handset does not turn on.The battery level indicator should have at least one bar showing 1. If it doesn't, recharge your battery. (See page 1.4.)
Your handset screen shows Emergency calls only.If necessary, turn off your handset and make sure that you have inserted a valid SIM. (See pages 1.1-2.)
You cannot make calls.The signal strength indicator should have at least one bar showing. If it doesn't, move to an area with a stronger signal. While on a call press the volume key up.
You cannot hear others on your handset.Dropping your handset, getting it wet or using a non-NEC battery charger can damage the handset. The handset's limited warranty does not cover damage caused from using non-NEC original accessories. See the Care section of the Little Book of Stuff for more details.
Your handset was stolen / lost.Report a stolen / lost handset to the police and to 3 Customer Services on 0870 7330 333. Calls to this number are charged at the national rate.
You pressed , but nothing happened.Be sure to press and hold (On/Off) for two seconds until the screen appears and you hear an audible alert (this could take a couple of seconds). If nothing happens, check that the battery is charged. (See page 1.4.)
The screen says: SIM Blocked.Call 3 Customer Services 0870 7330 333 to obtain the PIN unblocking (PUK) code.
The screen says: Please enter your four digit security code.Enter the manufacturer's security code number (default is 0000). (See page 9.4.) If this fails, call 3 Customer Services on 0870 7330 333.
You cannot zoom.The zoom function is only available when the file size is set as Mail or CLI. To change: press Camera, press Photo, press ... scroll to Size, scroll to X-Large / Large / Mail/CLI
The handset does not ring.If you see in the screen, then the ringer is turned off. Also, the ringer may be set to Silent even though your handset is set to a ring alert profile.
You tried to place a call and heard an alternating high / low tone.Your call did not reach the network. You may have called the number too soon after turning your handset on. Wait until your handset's screen shows either or at the top of your screen before making a call.
You cannot make / answer calls.Check that your handset's screen shows at least one bar showing at the top of your screen before making a call. Avoid electrical or radio interference, and obstructions such as bridges, parking garages, or tall buildings. Your handset may also have the Call Barring feature turned on. If you know the unlock code, you can change this setting in the security menu (See page 9.2). Also, check your SIM is installed and working.
Your handset has poor reception and drops calls.Make sure you have a signal. Stay clear of any obstructions such as bridges, parking garages, or tall buildings.
You want to see your most recently made and received calls.To see the most recent calls press the Navigation key left for calls received or press for calls made.
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