Brand: NEC
Category: Monitor
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for MultiSync IntelliBase USB Hub
Uploaded: Nov. 21, 2025, 8:17 p.m.
Manual Publish Date: 1998-10-26
Warranty Information
This limited warranty covers defects in materials and workmanship for three years, including replacement of parts.
Quick Start
This section guides you through attaching the IntelliBase USB Hub to your MultiSync brand monitor. It emphasizes that the IntelliBase will only work with specific MultiSync models and requires the original monitor base to be removed first. Depending on your monitor model, different procedures are outlined with references to specific pages for detailed instructions.
Connecting the Power Cord
Details on correctly connecting the power cord to both the AC wall socket and the IntelliBase are provided, including a caution about polarized plugs. It also includes FCC compliance information regarding radio and television interference.
Contents
Lists all items expected to be in the carton box, including the USB Hub, AC Adapter, User's Manual, and various plates and cables. It also provides a note about saving the original packaging and a link for product registration.
Driver Installation (Windows 98)
Steps 5-11 detail the process of installing USB drivers for Windows 98. This involves turning on the computer, allowing the Add Hardware Wizard to search for drivers, and inserting the Windows 98 CD-ROM when prompted to complete the installation.
Controls
Describes the function of the POWER and USB indicator lights, the USB INPUT JACK for connecting to the host computer, and the USB OUTPUT JACKS for connecting USB devices. It notes that all output jacks are interchangeable.
Specifications
Provides detailed technical specifications for the USB Input and Output Jacks, Power Requirements, Dimensions, Weight, Environmental Considerations (Temperature, Humidity, Altitude), and System Hardware Requirements.
Troubleshooting
A table outlining common symptoms, possible problems, solutions, and notes for troubleshooting issues such as USB devices not working, improper cable connection, incorrect port usage, host computer/software problems, or issues with specific USB devices. It also includes a note about returning the unit for repair.
Troubleshooting and error codes
| SYMPTOMS | POSSIBLE PROBLEM | SOLUTION | NOTE |
|---|---|---|---|
| USB devices plugged into the IntelliBase do not work. | No power to unit. | Make sure all connecting plugs between the IntelliBase and computer are fully seated. Make sure the wall power outlet or power strip has power. Make sure the power switch on the power strip is turned on. | The green power indicator on the IntelliBase will light when power is applied. |
| USB cable is not properly connected. | Make sure both ends of the USB cable are fully seated in the computer and IntelliBase. | The green USB indicator will light when the USB line is active. | |
| USB device is plugged into the wrong USB port. | USB devices connected to the IntelliBase must be plugged into the output ports. These ports are found on the right side of the IntelliBase. | Do not plug a USB device into the rear of the IntelliBase. This USB port must be used to connect the host computer. | |
| There is a problem with the host computer or software. | Verify that USB devices will work when connected directly to the host computer. | For this check, disconnect the IntelliBase from the computer and plug the USB devise (mouse, keyboard, etc.) directly into the computer. | |
| There is a problem with the specific USB device. | Using the same USB output port, try substituting a different USB device. |