Brand: NEC
Category: Other
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:58 p.m.
The product is warranted for three years for parts and labor, and one year for the PDP.
| Symptom | Checks | Remedy |
|---|---|---|
| Mechanical sound is heard. | Maybe the sound from the cooling fans used to prevent over heating. | If there are no abnormalities in the image and sound, the noise is caused by the cabinet reacting to changes in temperature. This will not affect performance. |
| The unit emits a crackling sound. | Are the image and sound normal? | - |
| Picture is disturbed. | Is a connected component set directly in front or at the side of the display? | Leave some space between the display and the connected components. |
| Sound is noisy. | Are the remote control's batteries worn out? | Replace both batteries with new ones. |
| Remote control operates erroneously. | Is the monitor's power cord plugged into a power outlet? | Plug the monitor's power cord into a power outlet. |
| The remote control does not work. | Are all the monitor's indicators off? | Press the power button on the monitor to turn on the power. |
| Monitor's power does not turn on when the remote control's power button is pressed. | Are the remote control's batteries worn out? | Replace both batteries with new ones. |
| Monitor does not operate when the remote control's buttons are pressed. | Is the remote control pointed at the monitor, or is there an obstacle between the remote control and the monitor? | Point the remote control at the monitor's remote control sensor when pressing buttons, or remove the obstacle. |
| No sound or picture is produced. | Is direct sunlight or strong artificial light shining on the monitor's remote control sensor? | Eliminate the light by closing curtains, pointing the light in a different direction, etc. |
| Picture appears but no sound is produced. | Are the remote control's batteries worn out? Is the monitor's power cord plugged into a power outlet? | Replace both batteries with new ones. Plug the monitor's power cord into a power outlet. |
| Poor picture with VIDEO signal input. | Is the volume set at the minimum? Is the mute mode set? | Increase the volume. Press the remote control's MUTE button. |
| Poor picture with RGB signal input. | Are the speakers properly connected? Is AUDIO INPUT set correctly? | Connect the speakers properly. Set AUDIO INPUT on the AUDIO menu correctly. |
| Tint is poor or colors are weak. Nothing appears on screen. | Improper control setting. Local interference. Cable interconnections. Input impedance is not correct level. | Adjust picture control as needed. Try another location for the monitor. Be sure all connections are secure. |
| Part of picture is cut off or picture is not centered. | Is the computer's power turned on? Is a source connected? Is the power management function in the standby or off mode? | Turn on the computer's power. Connect source to the monitor. Operate the computer (move the mouse, etc.). |
| Image is too large or too small. | Is the position adjustment appropriate? Is the screen size adjustment appropriate? Is the computer's resolution setting appropriate? | Adjust the IMAGE ADJUST properly. Press the WIDE button on the remote control and adjust properly. Set to the proper resolution. |
| Picture is unstable. | Horizontal and / or vertical sync signal is not present when the Intelligent Power Manager control is on. | Check the input signal. |
| POWER/STANDBY indicator is lighted in red. | The temperature inside the main unit has become too high and has activated the protector. | Promptly switch off the power of the main unit and wait until the internal temperature drops. See*1. |
| POWER/STANDBY indicator is blinking in red. | Promptly switch off the power of the main unit. See *2. | |
| POWER/STANDBY indicator is blinking in green and red, or green. | *1 Overheat protector If the monitor becomes too hot, the overheat protector will be activated and the monitor will be turned off. If this happens, turn off the power to the monitor and unplug the power cord. If the room where the monitor is installed is particularly hot, move the monitor to a cooler location and wait for the monitor to cool for 60 minutes. If the problem persists, contact your dealer. *2 In the following case, power off the monitor immediately and contact your dealer or authorized Service Center. The monitor turns off 5 seconds after powering on and then the POWER/STANDBY indicator blinks. It indicates that the power supply circuit, plasma display panel, temperature sensor, or one or more fans have been damaged. |