Brand: Panasonic
Category: Cordless Phone
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for KX-TG994SK
Uploaded: Nov. 21, 2025, 6:03 p.m.
Warranty Information
Panasonic offers a 1-year limited warranty covering defects in materials or workmanship for the telephone.
Getting Started
Setting up Connections
Connect the AC adapter and telephone line cord to the base unit. Install the rechargeable batteries into the handset.
Battery Charging
Charge the handset for about 7 hours. The display will show "Charging" and then "Fully charged" when complete.
Controls
Familiarize yourself with the handset and base unit controls, including soft keys, navigation keys, and dial keypad.
Display Icons/Indicators
Understand the various icons that appear on the handset and base unit displays to indicate status like battery level, call status, and feature activation.
Language Settings
Set the display language and voice announcement language for features like answering system guidance and caller ID.
Date and Time
Set the current date and time, and choose between 12-hour or 24-hour clock format.
Recording Your Greeting Message
Record a custom greeting message for the answering system or use a pre-recorded one.
Other Settings
Adjust dialing mode, low battery alert settings, and other preferences.
Link to Cell
Connect your cellular phone via Bluetooth to make and receive cellular calls through your phone system. Pair your cellular phone and configure which unit receives calls.
Troubleshooting and error codes
| Question | Cause and Solution |
|---|---|
| ? | The handset is too far from the base unit. Move it closer. The base unit's AC adapter is not connected correctly. Reconnect it. The handset is not registered to the base unit. Register it. 1 Handset: [MENU] #130 2 Base unit: Press and hold [LOCATOR] for approx. 5 seconds. 3 Handset: Press [OK], then wait for a long beep. |
| Why is it not possible to pair a cell phone with the base unit? | Depending on cell phone compatibility, pairing may not be possible. Visit http://shop.panasonic.com/bluetooth-phone for more info. Ensure Bluetooth is turned on for your cell phone. |
| Why is there no dial tone? (Cellular line) | The cell phone is not paired with the base unit. Pair the cell phone. |
| How do I increase the handset volume? | Press the volume key (▲) repeatedly while talking. |
| Why is there noise or the conversation cuts out? | Try relocating the base unit to minimize distance to the handset. If the problem persists, visit http://shop.panasonic.com/support. |
| Is it possible to add another accessory handset to my base unit? | Yes, up to 6 handsets can be added. Order additional accessories (KX-TGFA97) from http://shop.panasonic.com/support. For TTY users, call 1-877-833-8855. |
| Is it possible to keep the batteries charging all the time? | Yes, you can leave the handset on the base unit or charger at any time; it does not damage the batteries. |
| How do I answer waiting calls (2nd call)? | Press [FLASH] on the handset and [CALL WAIT] on the base unit when you hear the call waiting tone. |