| No response when buttons are pressed: |
- Some operations may be prohibited by the disc.
- The unit may not be operating properly due to lightning or static electricity. Press [/I] to switch the unit to standby mode, disconnect the AC mains lead, then reconnect it.
|
| No operation can be performed with the remote control: |
- Check the batteries are installed with the correct polarities (+and -), and are not worn out.
- Point the remote control in direction to the unit.
|
| Play does not start even when PLAY is pressed: |
- Condensation has formed. Wait 1 to 2 hours for it to evaporate.
- You can only play DVD discs if the region number is the same as, or includes the same region number as the unit, or if the DVD is marked "All".
- The disc may be dirty.
- Ensure that the disc is inserted with the label on the side to be played facing upwards.
|
| Alternative languages cannot be selected: |
- An alternative language cannot be selected if the disc does not contain more than one language.
- With some discs, the alternative language must be selected in a disc menu.
|
| No subtitles: |
- Subtitles only appear if they are recorded on the disc.
- Subtitles are switched off. Display the subtitles.
|
| Soundtrack or subtitle language is not the one selected in the setup menu: |
- The language is not recorded on the disc.
|
| Angle cannot be changed: |
- Only one angle is recorded on the disc.
|
| SOUND |
|
| No sound, distorted sound: |
- Check the connections. Check the volume on the equipment you have connected.
- If the DVD is recorded in DTS, no sound will be output. Try selecting another soundtrack.
- Turn ADVANCED SURROUND off, if it causes distortion.
|
| Piercing noise comes from the speakers: |
- Ensure you have selected the correct setting for "Dolby Digital", "DTS Digital Surround" and "MPEG Audio" in the SETUP screen's AUDIO menu.
|
| PICTURE |
|
| Picture distorted during search: |
- The picture will be somewhat distorted at times. This is normal.
|
| No picture: |
- Ensure that the equipment is connected properly. Ensure that the equipment is turned on.
- Ensure the television's video input setting is correct.
|
| The picture shown on the television is not normal: |
- Go to the VIDEO menu in the SETUP screen and change "TV Aspect" to suit your TV.
- Ensure that the unit is connected directly to the television and is not connected through a video cassette recorder. Ensure the "AV Output (Scart)" selection is correct for the TV input.
- If you have connected to your television through the video output terminal, go to the VIDEO menu in the SETUP screen and change "AV Output (Scart)" to "Video" or "RGB".
|
| DISPLAYS |
|
| "NO PLAY" appears on the unit's display: |
- A disc was inserted that the unit cannot play: insert one that it can.
|
| No on-screen menu: |
- Go to the DISPLAY menu in the SETUP screen and select "On-screen messages - On".
|
| OSD-screens not displayed or only partially on the television: |
- Move the OSD downwards using the bar position selection.
|
| "HO" appears on the unit's display: |
- Trouble is likely to have occurred. The number following "H" depends on the status of the unit.
- Press [/I] to switch the unit to standby mode and then back to ON, disconnect the AC mains lead, and then reconnect it.
- If the service numbers fail to clear, note the service number and contact your local dealer.
|