Brand: Panasonic
Category: Office Equipment
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for DP-C405 / C305 / C265
Uploaded: Nov. 21, 2025, 9:21 p.m.
Manual Publish Date: 2008-01
Warranty Information
Contact the authorized Panasonic dealer for warranty information.
Operating Instructions
This manual provides operating instructions for the Panasonic DP-C405 / C305 / C265 Digital Colour Imaging Systems.
Key Features & Functions
- Copy Function: Describes how to make color copies with creative features.
- Facsimile and Internet Fax: Covers sending/receiving faxes and internet faxes, and troubleshooting.
- Scan and Email: Explains scanning and sending emails.
- Function Parameters: Details how to change default settings via the control panel.
- User Authentication: Guides on enabling and using user authentication.
- Basic Operations: Includes essential information for proper machine operation like Copy, Print, Fax, and Scan/Email.
- Setting Up: Provides essential information for setting up the machine.
Manuals Included
- Operating Instructions (For Setting Up)
- Operating Instructions (For Basic Operations)
- Operating Instructions CD (for detailed functions)
- Document Management System CD (for software and related manuals)
Troubleshooting and error codes
| Info. code | Problem | Action | Refer to |
|---|---|---|---|
| 030 | Document is misfeeding. | Reload the document properly. Remove the document jam. Adjust the Original Guides. |
|
| 031 | Document is too long or jammed. | Reload the document properly. Remove the document jam. |
Operating Instructions (For Basic Operations) |
| 400 | During initial handshake, receiving station did not respond or a communication error occurred. | Check with the other party. Reload the document and send again. |
|
| 401 | Remote station required a receiving password to receive the document. Remote station does not have Confidential Mailbox. | Check the remote station. | |
| 402 | During initial handshake, communication error occurred. | Reload the document and send again. | |
| 403 | No polling capability at the remote side. | Ask remote side to set to be polled. | |
| 404/405 | During initial handshake, communication error occurred. | Reload the document and send again. | |
| 406 | Transmission password does not match. Receiving password does not match. Received from an unauthorized station in the Selective Reception mode. |
Check the password or telephone number in Address Book. | Editing Address Book (See page 177) |
| 407 | No confirmation from the receiving station for the previous page sent. | Wait a few minutes and send again. | |
| 408/409 | Remote side confirmation of previous page is illegible. | Wait a few minutes and send again. | |
| 410 | Communication cancelled by the transmitting side. | Check with the other party. | |
| 411 | Polling password does not match. | Check the polling password. | Operating Instructions (For Function Parameters) |
| 412 | No data from the transmitting side | Check with the other party. | |
| 414 | Polling password does not match. | Check the polling password. | Operating Instructions (For Function Parameters) |
| 415 | Polling transmission error | Check the polling password. | Operating Instructions (For Function Parameters) |
| 416/417/418/ 419 | Received data has too many errors. | Check with the other party. | |
| 420/421 | Machine goes to the receiving mode, but receives no command from the transmitting side. | Remote side misdial. Check with the other party. |
|
| 422/427 | Interface is incompatible. | Check with the other party. | |
| 430/434 | Communication error occurred while receiving. | Check with the other party. | |
| 436/490 | Received data has too many errors. | Check with the other party. | |
| 456 | Unit received a confidential document or was requested to be polled of a confidential document under any of following conditions. 1. Not enough space in memory to receive the confidential document. 2. Confidential Mailbox is full. 3. While printing received document. Unit was requested to relay a document. |
Print a confidential document. Wait until the unit finishes printing. |
Printing a Received Confidential Document (See page 68) |
| 492/493/494 | Communication error occurred while receiving. | Check with the other party. | |
| 495 | Telephone line disconnected. | Check with the other party. | |
| 501/502/503/ 504 | Communication error occurred using the internal V.34 modem. | Check with the other party. | |
| 540/541/542/ 543/544 | Communication error occurred while transmitting. | Reload the document and send again. | |
| 550 | Telephone line disconnected. | Check with the other party. | |
| 552/553/554/ 555 | Communication error occurred while receiving. | Check with the other party. | |
| 580 | Sub-address transmission to a unit that has no Sub-address function. | Check the remote station. | |
| 581 | Sub-address Password transmission to a unit that has no Password Sub-address function. | Check the remote station. | |
| 623 | No document is loaded in the ADF. | Resend the documents. | |
| 630 | Redial was not successful due to a busy line. | Reload the document and send again. | |
| 631/700 | During dialling, the Stop key was pressed. | Reload the document and send again. | |
| 634 | Redial was not successful due to no response from the called station or wrong number dialled. If a dial tone is not detected, the machine does not transmit. Note: If busy tone was not detected, the machine will only redial once. | Check the telephone number, and send again. Change the setting of the Function Parameter "68 Dial Tone Check" (Fax/Email Settings > Fax Parameters) to "Off". |
Operating Instructions (For Function Parameters) |
| 638 | Power failure occurred during the communication. | Check the power cord and plug. | |
| 711 | Incorrect LDAP settings | Check the LDAP server name, LDAP log-in name, LDAP password, and LDAP search base. | Operating Instructions (For Function Parameters) |
| 712 | Incorrect Email address | Check the registered Email address. Check the IP Address of the SMTP server with the network administrator. |
Operating Instructions (For Setting Up) |
| 714 | Cannot log on to the LAN. | Check the 10Base-T/100Base-TX cable connection. An unexpected LAN problem occurred. Contact the network administrator. | Operating Instructions (For Setting Up) |
| 715 | TCP/IP connection timed out. | Check the Internet Fax parameter settings. Verify the IP Address, Default Gateway IP Address, and SMTP server IP Address. |
Operating Instructions (For Setting Up) |
| 716 | Cannot log on to the designated SMTP server. | Check the SMTP server IP Address setting. Contact the network administrator. |
Operating Instructions (For Setting Up) |
| 717 | Incomplete SMTP Protocol transmission. SMTP server's hard disk may be full. | SMTP server is defective. Contact the network administrator. |
|
| 718 | Page Memory overflow occurred while receiving printing data. The paper size selected within your application to print is larger than the paper size loaded in the cassette(s). |
Check the document size and resolution. Ask originator to re-send in a supported size and resolution. |
|
| 719 | Received data via LAN is in a format that is not supported. | Ask the originator to re-send with a supported file attachment format: • In the TIFF-F format • Image data conforming to recording paper size |
|
| 720 | Cannot connect to the POP server (incorrect POP server IP Address). POP server is down. | Check the POP server IP Address. Contact the network administrator. |
Operating Instructions (For Setting Up) |
| 721 | Cannot connect to the POP server (user name or password error). | Check the POP user name and password, or the APOP settings. Contact the network administrator. |
Operating Instructions (For Setting Up) |
| 722 | Failed to obtain IP Address from the DHCP server. | Check the 10Base-T/100Base-TX cable connection. Confirm that the Internet Parameter, and the DHCP server are correctly configured before turning on, or turning off the power. Contact the network administrator. |
Operating Instructions (For Setting Up) |
| 725 | DNS server connection timed out. DNS server is down. | Check the DNS server IP Address. Contact the network administrator. |
Operating Instructions (For Setting Up) |
| 726 | Received an error response from the DNS server. | Check the POP server name. Check the SMTP server name. |
Operating Instructions (For Setting Up) |
| 728 | Communication error occurred with the SMTP Direct transmission. | Check the remote station. | |
| 729 | Failed to authenticate (SMTP Authentication) when connecting with the SMTP server. | Check the SMTP authentication user name and password. Contact the network administrator. |
Operating Instructions (For Function Parameters) |
| 730 | Cannot retrieve the Journal or program the Internet Parameters and the Auto Dialler remotely via Email from a PC. | Check that the Fax Parameter "158 PC Remote Update" is set to "Valid". | Operating Instructions (For Function Parameters) |
| 731 | The dialler buffer for manual dialling was full (70 stations) when the Relay transmission request was received. | Request the originator to re-send the Relay transmission request after the reserved communication is finished. | |
| 800/814/816/ 825 | Unit was requested to relay a document or Confidential Communication but has no capability. | Check with the other party. | |
| 815 | Mailbox is full. | Delete confidential documents. | Deleting a Confidential Document (See page 70) |
| 826 | The received sub-address is not pre-programmed in the Address Book. | Check entries in the Address Book. Check the entry of the sub-address of the remote station. |
Address Book (See page 172) |
| 850 | The Relay transmission was cancelled at a relay station because the Relay XMT passwords did not match. | Check the password. | Operating Instructions (For Function Parameters) |
| 870 | Memory overflow occurred while storing documents into memory for transmission. | Transmit documents without storing into memory. Add SD Memory Card in the machine. |
Direct Transmission (See page 44) Operating Instructions (For Basic Operations) |