Brand: PENTAX
Category: Digital Camera
Document Type:
Language: EN
Brand: PENTAX
Category: Digital Camera
Document Type:
Language: EN
Uploaded: Aug. 9, 2025, 11:57 p.m.
Manual Publish Date: 2014
All cameras are guaranteed against defects for twelve months from the date of purchase.
| Problem | Cause | Remedy |
|---|---|---|
| The camera does not turn on. | Battery is not installed properly. | Check the orientation of the battery. |
| The battery power is low. | Charge the battery. | |
| The shutter cannot be released. | There is no available space on the memory card. | Insert a memory card with available space or delete unwanted images. |
| Data is being processed. | Wait until processing is finished. | |
| Autofocus does not work. | The subject is difficult to focus on. | v cannot work well for low contrast objects (the sky, white walls, etc.), dark colors, intricate designs, rapidly-moving objects or scenery shot through a window or a net-like pattern. Lock focus on another object located at the same distance as your subject, then aim at the target and take a picture. Alternatively, use w. |
| The subject is too close. | Move away from the subject and take a picture. | |
| The focus cannot be locked. | AF Mode of Live View is set to f (Tracking). | Set [Contrast AF] to e, g, h or i. (p.46) |
| The camera is not recognized when it is connected to a computer. | The USB connection mode is set to [PTP]. | Set [USB Connection] to [MSC] in the D2 menu. (w p.R30) |
| Dust or dirt particles appear in images. | The CMOS sensor is dirty or dusty. | Activate [Dust Removal] from the D4 menu. The Dust Removal function can be activated every time the camera is turned on and off. (w p.R37) Refer to "Sensor Cleaning" if the problem persists. (w p.R37) |
| There are pixels in the monitor or captured images that do not light up or remain lit. | There are defective pixels in the CMOS sensor. | Activate [Pixel Mapping] from the D4 menu. (w p.R35) It takes about 30 seconds to correct the defective pixels, so be sure to install a fully charged battery. |