Brand: PetNovations
Category: Pet Care Product
Document Type:
Language: EN
Manual for CATGENIE 120 - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:44 p.m.
Manual Publish Date: 2011-01-01
Warranty Summary
PetNovations warrants the CATGENIE 120 to be free from defects in materials and workmanship for two years from the original purchase date.
The PetNovations CATGENIE 120 is a self-flushing, self-washing cat box. Key operations include:
- Cat Activation: Cleans automatically after each cat use.
- Auto Start: Programmed cleaning cycles at set times.
- Manual Start: Initiate cleaning cycle at any time.
- Maintenance: Periodic cleaning of water sensor and clog clearing.
- Error Indicators: Beeps and LED lights signal errors or warnings.
Refer to the manual for detailed instructions on programming, troubleshooting, and maintenance.
Troubleshooting and error codes
| Error | Problem | Solution |
|---|---|---|
| Error 1 | Hear Beeps, Error LED & LED 1 lit. Dirty Water Sensor or a Clog. | Clean Water Sensor or clear clog. See manual for detailed steps. |
| Error 2 | Hear Beeps, Error LED & LED 2 lit. Cycle Stops; there is a water problem. | Check water supply, hose connections, and water pressure. |
| Error 3 | Hear Beeps. Error LED & LED 3 lit. Cycle Complete. CatGenie is not draining. | Check drain hose for clogs or obstructions. Ensure proper drain setup. |
| Error 4 | Hear Beeps. Error LED & LED 4 lit. Dryer Overheats or Stops and Starts. | Clear blockage from rear vents or front blower. Allow unit to cool. |