Brand: PHILIPS
Category: Audio
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:34 p.m.
Refer to the dealer or service center for warranty information, and do not attempt self-repair.
| Symptoms | Solutions |
| The player does not react on any key press, did hang up or freeze up | Remove and insert the battery again. |
| There is no sound | Make sure your headphones are inserted all the way into the headphones jack. Press and hold MENU/LOCK to enable key press. |
| My player shows ä | Press ►II and power up your player. |
| The player does not switch on and seems dead | Insert a new battery. Press ►II and power up your player. In case this does not work: Press and hold ►II while connecting the device to the PC. Start Firmware Manager, your device will be automatically recovered. |
| The player shows: "Player problem! Connect to PC“ | Connect your player to the PC, open Windows Explorer, open “My computer”, select your player, right click and select "Format“. Select FAT or FAT32 file system and press Start to format your player. WARNING All media contents will be erased! |
| The player shows |
Connect your player to the computer. Delete unwanted files, unplug safely and record again. |
| The player shows "Maximum number of files exceeded!" | The maximum total number of files, recordings and folders on your player is 450. Connect your player to your computer, delete unwanted files, unplug safely and record again. |
| The player shows "File format not supported!" | This player does not support copyright protected (DRM) WMA tracks bought from on-line music stores, only unprotected WMA files can be played back on this player. The song is in a format that is not supported by the player. Only MP3, WMA and WAV files are supported. |
| Some songs do not show up or playback on the player | • This player does not support copyright protected (DRM) WMA tracks bought from on-line music stores, only unprotected WMA files can be played back on this player. The song is in a format that is not supported by the player. Only MP3, WMA and WAV files are supported. • The audio file might be corrupted, try to playback the file on your PC first. If it does not play, rip the song again. • Total number of sub-folders and songs within one single folder exceeds 50. If there is no folder created, you will be able to have maximum of 450 tracks. • Songs with bit rates higher than 320kbps ar not supported by the player. |