Brand: PHILIPS
Category: Audio
Document Type: Manual
Language: EN
Brand: PHILIPS
Category: Audio
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:14 p.m.
Specifications are subject to change without notice.
| Problem | Solution |
| My Bluetooth earpieces do not turn on. | The battery level is low. Charge the earpieces. |
| I cannot pair my Bluetooth earpieces with my Bluetooth device. | The Bluetooth is disabled. Enable the Bluetooth feature on your Bluetooth device and turn on the Bluetooth device before you turn on the earpieces. |
| Pairing does not work. |
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| The Bluetooth device cannot find the earpieces. |
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| My Bluetooth earpieces are connected to a Bluetooth stereo-enabled mobile phone, but music only plays on the mobile phone speaker. | Refer to the user manual of your mobile phone. Select to listen to music through the earpieces. |
| The audio quality is poor and a crackling noise can be heard. |
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| The audio quality is poor when streaming from a mobile phone is very slow or streaming does not work at all. | Make sure your mobile phone not only supports (mono) HFP but also supports A2DP and is BT4.0x (or higher) compatible (see 'Technical data' on page 10). |