Brand: PHILIPS
Category: Electronics
Document Type: Manual
Language: EN
Manual for DECT 211 / DECT 215
Uploaded: Nov. 21, 2025, 7:56 p.m.
Manual Publish Date: 2004
Warranty Information
This manual does not contain specific warranty information.
- Making a call: Answer calls by pressing the talk key. End calls by pressing the talk key again or replacing the handset. Dial numbers directly or predial before calling. Access contacts via the phonebook.
- Adjusting volume: Use the volume keys for earpiece or loudspeaker.
- Handsfree: Activate or deactivate loudspeaker using specific keys.
- Redial list: Access, call, or delete numbers from the last 5 called.
- Phonebook: Store contacts in family or friends phonebooks. Create, change, or delete entries.
- Call log: View received calls (answered, unanswered, voicemail). Call back numbers or delete entries.
- Intercom: Make internal calls, transfer external calls, or page handsets.
- Answerphone: Activate/deactivate, play messages, record outgoing messages, select modes, and screen calls.
- Remote access: Remotely control the answerphone using a key and tone dialling.
- Customisation: Program phone settings, answerphone options, ringer settings, and melodies.
- Handset registration: Register or unregister handsets to the base station.
Troubleshooting and error codes
| PROBLEMS | CAUSES | SOLUTIONS |
|---|---|---|
| - No dialling tone when pressing | The base station is not properly connected to electricity or to the telephone sockets. Too far from the base station Battery pack is low (low battery icon is displayed). | Check the connections. (inside cover). Move closer to the base Charge battery pack. (inside cover). |
| Y icon is blinking. | The handset is not registered. The handset is out of range. | Register the handset to the base station. (p 14) Move closer to the base station. |
| - When the handset is placed on the charging unit, no beep is heard. | The handset is not placed correctly on the base station charging unit. Charging contacts are dirty. | Take the handset off the base station and put it back again. Clean them with a clean and dry cloth. |
| Battery icon remains empty although the handset has charged for 24 hours. | Handset battery pack is defective. | Please contact your PHILIPS dealer in order to purchase new rechargeable battery pack. |
| No symbol on the display. | Battery pack is uncharged. The product is not properly connected | Charge battery pack. (inside cover). Make sure your product is plugged in. (inside cover). |
| A phonebook entry has not been memorised. | The phonebook you wish to use is full. | Delete some entries to free memory space. |
| Bad audio quality (crackles, muted, echo, etc.). | Interference from nearby electrical appliance. Base station installed in a room with thick walls. - You are using the handset too far from the base station. | - Try to plug the base station in elsewhere. Install the base station in a different room. Move closer to the base station. |
| Caller display does not work. | Service not activated, wrong operator or wrong setting. | Check your subscription with your operator. |
| - Answerphone icon is blinking on the display. | The answerphone memory is full | Consult and delete messages to free sufficient memory. (p 9) |
| - The answerphone has not recorded your outgoing message. | The answerphone memory is full. | Consult and delete messages to free sufficient memory. (p 9) |
| - The answerphone has stopped. | The answerphone memory is full. | Consult and delete messages to free sufficient memory. (p 9) |