Brand: PHILIPS
Category: Electronics
Document Type: Manual
Language: EN
Brand: PHILIPS
Category: Electronics
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:46 p.m.
Refer to the manual for detailed warranty information and service center contacts.
| Problems | Solutions |
| The phone does not work at all. | Make sure that the adapter and the phone cord are connected properly. Check that the batteries are fully charged and installed properly. This phone does not work during power failure. |
| The phone does not ring. | Make sure the adapter and the phone cord are connected properly. Move the handset closer to the base unit. Make sure the handset ringer is turned on. |
| There is no dial tone. | Check that the phone cord is connected properly. Check the handset is fully charged. Move the handset closer to the base unit. |
| Caller ID does not work properly. | Check with your local phone company that the Caller ID service is subscribed to. Let the phone ring at least once before answering. |
| The second call (Call Waiting) cannot be answered. | Check with your local phone company and select the correct flash duration. |
| The empty battery icon appears soon after the batteries are charged. | Replace the batteries with new ones. |
| The handset is unable to register (DECT 221 only) | Make sure that the PAGING key has been pressed for 4 seconds before pressing the OK key. Each base can only register up to four handsets. See Section 9 - Un-registering a handset - to un-register a currently registered handset. |
| The answering machine does not record calls (DECT 225 only). | Make sure the answering machine is connected to the power adapter, and the power adapter is plugged into mains supply which is switched on. Check to see if the answering machine is full. If so, delete some or all messages. Try switching off the power at the main socket, and then turn it on again after 15 minutes. |
| Unable to perform remote operation (DECT 225 only). | Make sure you entered the correct security code. Use a phone set on tone dial mode. |