Brand: PHILIPS
Category: Electronics
Document Type: Parts/Service
Language: EN
Brand: PHILIPS
Category: Electronics
Document Type: Parts/Service
Language: EN
Uploaded: Nov. 21, 2025, 8:12 p.m.
Manual Publish Date: 2003-02-21
| Problem | Solution |
|---|---|
| No power | Check if the AC power cord is properly connected. |
| No picture | Check if the TV is switched on. Check the video connection. |
| Distorted picture | The disc is badly scratched or dirty. Sometimes a small amount of picture distortion may appear. This is not a malfunction. |
| Completely distorted picture or black/white picture with DVD or Video CD | Make sure the NTSC/PAL setting at the DVD player matches the video signal of your television. (See NTSC/PAL CONVERSION) If the picture becomes distorted after switching between PAL and NTSC, please set the SMART PICTURE to STANDARD. |
| No sound or distorted sound | Adjust the volume. Check that the speakers are connected correctly. |
| No audio at digital output | Check the digital connections. Check if your receiver can decode MPEG-2 or DTS and if not, please make sure the digital output is set to PCM. Check if the audio format of the selected audio language matches your receiver capabilities. |
| Disc can't be played | The DVD+R/DVD+RW/CD-R must be finalized. Ensure the disc label is facing up. Check if the disc is defective by trying another disc. If you record a Picture CD or MP3 CD yourself, ensure that your disc contains at least 10 pictures or 5 MP3 tracks. |
| No return to start-up screen when disc is removed | Reset the unit by switching the player off, then on again. |
| The player does not respond to the remote control | Aim the remote control directly at the sensor on the front of the player. Reduce the distance to the player. Replace the batteries in the remote control. Insert the batteries with their polarities (+/- signs) as indicated. |
| Buttons do not work | Operations may not be permitted by the disc. Refer to the instructions of the disc. |
| Player does not respond to some operating commands during playback | Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Video player for repair. |
| DVD Video player cannot read CDs/DVDs | In order to completely reset the player, unplug the AC cord from the AC outlet. |