Brand: PIONEER
Category: Stereo Receiver
Document Type: Manual
Language: EN
Brand: PIONEER
Category: Stereo Receiver
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:38 p.m.
Pioneer is not liable for any issues arising from incorrect or flawed app-based content.
Basic Operation
| Common problems | |
| A black screen is displayed, and operation is not possible using the touch panel keys. | → [Power OFF] mode is on. - Press (touch) any button on this product to release the mode. |
| Problems with the AV screen | The screen is covered by a caution message and the video cannot be shown. → The handbrake lead is not connected or the handbrake is not applied. - Connect the handbrake lead correctly, and apply the handbrake. → The handbrake interlock is activated. - Park your vehicle in a safe place and apply the handbrake. |
| No video output from the connected equipment. | → The [AV Input] or [AUX Input] setting is incorrect. - Correct the settings. |
| The audio or video skips. | → This product is not firmly secured. - Secure this product firmly. |
| No sounds are produced. The volume level will not rise. | → Cables are not connected correctly. - Connect the cables correctly. |
| The icon is displayed, and operation is impossible. | → The operation is not compatible with the video configuration. |
| Random playback in Music Browse mode is released in the USB storage device. | → Random playback in Music Browse mode is cancelled after the ignition switch is turned off (ACC OFF). - Switch to Music Browse mode again and turn on random playback. |
| The picture is stretched, with an incorrect aspect ratio. | → The aspect setting is incorrect for the display. - Select the appropriate setting for that image. |
| iPod cannot be operated. | → The iPod is frozen. - Reconnect the iPod with the USB interface cable for iPod/iPhone. - Update the iPod software version. → An error has occurred. - Reconnect the iPod with the USB interface cable for iPod/iPhone. - Park your vehicle in a safe place, and then turn off the ignition switch (ACC OFF). Subsequently, turn the ignition switch to on (ACC ON) again. - Update the iPod software version. → Cables are not connected correctly. - Connect the cables correctly. |
| Sound from the iPod cannot be heard. | → The audio output direction may switch automatically when the Bluetooth and USB connections are used at the same time. - Use the iPod to change the audio output direction. |
| Problems with the phone screen | Dialing is impossible because the touch panel keys for dialing are inactive. → Your phone is out of range for service. - Retry after re-entering the range for service. → The connection between the mobile phone and this product cannot be established. - Perform the connection process. → Of the two mobile phones connected to this product at the same time, if the first phone is dialling, ringing or a call is in progress, dialling cannot be performed on the second phone. - When the operation on the first of the two mobile phones is completed, use the switch devices key to switch to the second phone and then dial. |
| Problems with Application screen | A black screen is displayed. → While operating an application, the application was ended on the smartphone side. - Press (touch) to display the top menu screen. → The smartphone OS may be awaiting screen operation. - Stop the vehicle in a safe place and check the screen on the smartphone. |
| The screen is displayed, but operation does not work at all. | → An error has occurred. - Park your vehicle in a safe place, and then turn off the ignition switch (ACC OFF). Subsequently, turn the ignition switch to on (ACC ON) again. - When an Android device is connected, disconnect the Bluetooth connection from this product and then reconnect it. |
| The smartphone was not charged. | → Charging stopped because the temperature of the smartphone rose due to prolonged use of the smartphone during charging. - Disconnect the smartphone from the cable, and wait until the smartphone cools down. → More battery power was consumed than was gained from charging. - This problem may be resolved by stopping any unnecessary services on the smartphone. |
| Sound from AppRadio Mode + of the Android device cannot be heard from the speakers of this unit. | → Depending on the Android device, the sound from AppRadio Mode + may not be output from the speakers of this unit. - Switch to [Smartphone] in the [AppRadio Mode Sound] settings (page 34). |
| Error messages | |
| When problems occur with this product, an error message appears on the display. Refer to the table below to identify the problem, then take the suggested corrective action. If the error persists, record the error message and contact your dealer or your nearest Pioneer service centre. | |