Brand: Prestigio
Category: Car Video Recorder
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Brand: Prestigio
Category: Car Video Recorder
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 10, 2025, 12:48 a.m.
2 years (service life: 2 years)
| Problem | Solution |
|---|---|
| The device does not turn on. | Check that the device is connected to a power source. |
| The video file is not being recorded. | The memory card capacity is filled with video files that are protected from being overwritten or deleted. Delete unnecessary files via the recordings menu or format the memory card. |
| Video recordings are not viewable. | The card is faulty. The speed or capacity of the memory card does not meet the minimum requirements. Use a microSD card with a reading/recording speed of at least 10 MB/s, up to 128 GB (class 10 or higher). |
| During video playback the following message appears: "File Error". | The microSD card is faulty. Delete the playback video file because it was damaged during recording. If none of the recorded files play, format the microSD card and check it for damaged sectors. |
| The resulting image is fuzzy. | Check the cleanliness of the camera lens. If the lens is dirty, clean it. Make sure that the maximum video recording resolution is set in the settings. |
| GPS does not work correctly. | There may be an interference with the device. GPS may not work correctly in enclosed spaces. In cars with metallized windshield coating, there may be problems with GPS module operation. |
| The device does not respond to the controls. | The recorder's operating system malfunctioned. Restart the device. If the operation is not restored, contact a specialized service center. |