Brand: Prestigio
Category: Car Video Recorder
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Brand: Prestigio
Category: Car Video Recorder
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 10, 2025, 12:47 a.m.
The device comes with a 2-year warranty and a 2-year service life.
| Issue | Possible Cause | Solution |
|---|---|---|
| The device does not turn on. | Device not connected to power source. | Check that the device is connected to a power source. |
| Video file is not being recorded. | Memory card is full of files protected from being overwritten or deleted. | Delete unnecessary files via the recordings menu or format the memory card. |
| Video recordings are not viewable. | Faulty card. Card speed or capacity does not meet minimum requirements. | Use a microSD card (SDHC/SDXC) with a read/write speed of at least 10 MB/s up to 128 GB (Class 10 or higher recommended). |
| Playback message: "File Error". | Faulty microSD card. | Delete the playback video file as it was damaged. If none of the recorded files play, format the microSD card and check for damaged sectors. |
| Fuzzy image. | Dirty camera lens. Incorrect resolution setting. | Clean the camera lens. Ensure the maximum video recording resolution is set in the settings. |
| Device does not respond to buttons. | Operating system not working properly. | Restart the device. If the issue persists, contact a specialized service center. |