Brand: Prestigio
Category: Car Video Recorder
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Brand: Prestigio
Category: Car Video Recorder
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 10, 2025, 12:47 a.m.
The device comes with a 2-year warranty and a 2-year service life.
| Problem | Possible Cause and Solution |
|---|---|
| Device does not turn on. | Check if the device is connected to a power source. |
| Video file not recorded. | The memory card is full of files protected from overwriting or deletion. Delete unnecessary files via the recordings menu or format the memory card. |
| Video recordings not viewable. | The card is faulty or does not meet minimum requirements. Use a microSD card (SDHC/SDXC) with a read/write speed of at least 10 MB/s up to 128 GB (Class 10 or higher recommended). |
| "File Error" message during playback. | MicroSD card is faulty. Delete the video file or format the card and check for damaged sectors. |
| Fuzzy image. | Check lens cleanliness. Ensure maximum video recording resolution is set. |
| GPS not working correctly. | Potential interference or enclosed spaces. Consider windshield coating issues. Restart the device. |
| Device does not respond to buttons. | The operating system may be malfunctioning. Restart the device. If the issue persists, contact a service center. |