Brand: Prestigio
Category: Car Video Recorder
Document Type: Quick Start Guide
Language: EN
Brand: Prestigio
Category: Car Video Recorder
Document Type: Quick Start Guide
Language: EN
Uploaded: Aug. 10, 2025, 12:47 a.m.
Manufacturer's warranty period is 1 year from the date of sale.
| Problem | Solution |
|---|---|
| Cannot take a photo or record a video | Check if there is enough free space on the memory card. Replace the memory card with one with sufficient capacity. Delete some of the files saved on the memory card. |
| "File error" message when playing video or photo | Format the memory card. |
| Device automatically stops recording video | Use high-speed microSDHC Class 10 memory cards. |
| MOV video format is not supported on PC, or audio is out of sync with video, or only audio/video is played | Install the necessary codecs or the VLC player. |
| Unclear image obtained | Clean the camera lens. Ensure that the maximum video recording resolution is set in the settings. |
| Device does not respond to controls | Ensure that the memory card is correctly inserted into the corresponding slot. |