Brand: Qilive
Category: Washing Machine
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: Qilive
Category: Washing Machine
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: April 20, 2026, 7:54 p.m.
The warranty period is not explicitly stated in the provided pages.
Quick Start: Ensure proper installation. It is recommended to run a 'Drum Clean' cycle without laundry or detergent first to remove residual water and odors.
Before Washing:
Washing:
After Washing: All lights will turn off. The door will unlock shortly after the cycle ends.
| Description | Cause | Solution |
|---|---|---|
| The washing machine does not start. | The door is not closed properly. | Restart the machine after closing the door properly. |
| The door cannot be opened. | The safety design of the washing machine is functioning. | Disconnect the power supply and restart the appliance. |
| Water leakage. | The connection between the inlet tube or outlet hose is not watertight. | Check and secure the water pipes. Clean the outlet hose. |
| Detergent residue in the box. | The detergent is damp or clumped. | Wash and wipe the detergent box. |
| The indicator or screen does not light up. | The circuit board or harness has a connection problem. | Check if the power supply is off and the plug is connected correctly. |
| Abnormal noise. | / | Check if the fixing bolts (if any) have been removed. Check if it is installed on a solid and level floor. |
| LED display models: | ||
| / | The door is not closed properly. | Restart the machine after closing the door properly. |
| / | Washing water injection problem. | Check if the clothes are stuck. Check if the water pressure is too low. Straighten the water pipe. Check if the inlet valve filter is blocked. |
| / | Water draining outside of hours. | Check if the drain hose is blocked. |
| / | Water overflow. | Restart the appliance. Try again and call the service if problems persist. |
| Others | / | After checking, activate the appliance. If the problem occurs again or other alarm codes are displayed, contact technical service.