Brand: Qilive
Category: Washing Machine
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for Q.6864
Uploaded: April 20, 2026, 7:45 p.m.
Warranty Information
Minimum duration of the guarantee offered by the supplier.
Before Washing
Ensure machine is installed. For first use, run a full cycle without clothes.
- Plug in.
- Open tap.
- Load clothes.
- Close door.
- Add detergent.
Washing
Select programme, functions, and start.
- Ensure ambient temperature is 0-40°C.
- Use non-foaming detergent.
Troubleshooting and error codes
| Description | Cause | Solution |
|---|---|---|
| The washing machine does not start. | The door is not closed properly. | Restart after closing the door properly. Check for jammed clothes. |
| Cannot open the door. | The safety protection is active. | Disconnect the power and restart. |
| Water leakage. | The connection between the inlet hose and the outlet hose is not watertight. | Check the water hoses and tighten them. Clean the outlet hose. |
| Detergent residue in the dispenser. | The detergent is humid or has agglomerated. | Clean the detergent dispenser. |
| The screen does not light up. | CPU or harness disconnected. | Check for a power failure and if the plug is properly connected. |
| Abnormal noise. | The retaining screws have been removed. | Check if the screws have been removed. Check if the floor is level. |