Brand: Radionics
Category: Security Systems
Document Type: Installation Guide
Language: EN
Installation Guide for D6412/D4412
Uploaded: April 20, 2026, 8:02 p.m.
Manual Publish Date: 2002-01-01
The D6412/D4412 Control/Communicator is a security system designed to monitor points of protection and communicate events to a central station. It supports various arming devices, sensors, and optional modules. The system is programmed via a keypad or remote software. Key features include programmable points, areas, and outputs, as well as built-in communication capabilities. It is powered by both AC and battery backup, with detailed specifications for each. The manual covers installation, programming, and troubleshooting procedures.
Troubleshooting and error codes
| Problem | Cause | Solution |
|---|---|---|
| I enter a valid passcode to arm an area, but the area does not arm. | No points are programmed for that area; user does not have appropriate authority level to arm system. | Add a minimum of one point to each area. Make sure all users who should be able to arm/disarm the system have the appropriate authority level. See Section 2.8 Authority Level Configuration in the D6412/D4412 Program Entry Guide (P/N: 45351). |
| I cannot tell if my panel is Part On armed or Part 2 On armed. | The command center does not display which Part On arming feature is currently in use. There is no solution. The user that turns the system on will have to know which keys were pressed (Cmd 2 is Part On; Cmd 3 is Part 2 On). This only affects panels with Firmware version 1.03 or lower. | N/A |
| I armed my panel All On, but it keeps changing to Part On all by itself. | The All On - No Exit arming option is enabled. When the panel was armed, nobody faulted an Exit Delay point, therefore the panel did not arm those internal points. | To disable this feature, see the D6412/D4412 Program Entry Guide (P/N: 45351), Section 2.6 Global Open/Close Options, Arming Options 1 (Nibble 0258). |
| I have a trouble on a keyswitch point and it will not clear. The point is restored to its normal condition. | Swinger Bypass may be enabled on this point index. The point will not restore until the swinger bypass condition restores. | Arm and disarm the panel to clear the current trouble. To prevent this in the future, check the keyswitch point index programming and make sure the swinger bypass feature is disabled. |
| My Independent Zone Controller does not generate a "point fault" on the command center when it is disarmed. The 9000 Series panels show a point fault during this condition. | This is normal panel operation. | N/A |
| The command center shows Point 1 as being faulted even though the 1k EOL resistor is in place. | The EOL Resistor Value Nibble (Nibble 1026) is programmed for 1k EOL resistors, and Point 1 always requires a 2.2k EOL resistor. | Replace the 1k EOL resistor on Point 1 with a 2.2k EOL resistor. |
| There is no output after alarming a point. | N/A | Review the following sections in the D6412/D4412 Program Entry Guide (P/N: 45351): 2.17 Outputs and 2.14 Point Index Configuration, Point Index Option 2. |
| I entered Cmd 50 at my command center, but it will not let me move to specific areas. | Cmd 50 (Move to Area) is disabled if there are no points assigned to a particular area. | Program at least one point and assign it to the particular area. Cmd 50 should work as defined. |
| I cannot enter into programmer's mode. | One or more areas are armed; keypad programming may be disabled; the Installer's Switch may be open. | If one or more areas are armed, disarm all armed areas. Programmer's mode cannot be entered while one or more areas are armed. However, an Installer's Keypad can access the programming mode regardless of the panel's arming state. Programming may be disabled. See Section 2.5 Programming Options, Installer Switch and Daylight Savings Time Options (Nibble 0257) in the D6412/D4412 Program Entry Guide (P/N: 45351). Make sure the following options are enabled: Installer Switch, Keypad Programming and PK32 (Programming Key). To enter the programmer's mode, the Installer Switch must be closed. See the following section in this installation guide for details: 3.5.2, Closing the Installer Switch, and 13.2, Entering the Installer Mode. |
| I have enabled Open/Close reports, but when I arm the panel Part On, these reports are still not sent. | The Open/Close reports for Part On modes is not programmed correctly. | In the D6412/D4412 Program Entry Guide (P/N: 45351), Section 2.7 Areas, see the Area # Opening/Closing Reporting Options parameter. Enable "Opening/Closing Reports for Part On Modes" for Nibbles 0296, 0318, 0340 and 0362. |
| The PK32 (Programming Key) does not work (upload, download, erase, etc.). | The PK32 has not been enabled in the panel firmware. | In Nibble 0257, enable the PK32. See the D6412/D4412 Program Entry Guide (P/N: 45351), Section 2.5 Programming Options. |
| The off-board points I added to the system display as missing. | The device location parameter is not correctly programmed. | See Section 2.13 Locations in the D6412/D4412 Program Entry Guide (P/N: 45351). Verify which device type has been added (for example, RF point, off-board point, etc.). In the Device Location parameter, enter in the correct value based on the Device Parameter Selections (1 = on-board; 2 = DX2010; 3 = DX2010, Doubled; 4 = RF Receiver 1; 5 = RF Receiver 2). Point configuration is locked into only those configuration types in the Device Parameter Selections. |
| The panel is not following report routing as programmed. | The Lock Area Reporting parameter is enabled. | Set the Lock Area Reporting parameter to 0 (Disabled). See the D6412/D4412 Program Entry Guide (P/N: 45351) for more information. |
| There are numbers in brackets [###] throughout the D6412/D4412 Program Entry Guide (P/N: 45351). | These numbers [###] refer to the event numbers described in Appendix B of the D6412/D4412 Program Entry Guide (P/N: 45351). | N/A |
| My printer is printing strange characters and I cannot read it. | The settings for the DX4010 RS-232 Serial Interface Module will cause unexpected printer output. | In the D6412/D4412 Program Entry Guide (P/N: 45351), see Section 2.19 SDI Bus Device Configuration. Verify the settings for Nibbles 1253, 1254, and 1255. |