Brand: Rollei
Category: Camera
Document Type: Manual
Language: EN
Brand: Rollei
Category: Camera
Document Type: Manual
Language: EN
Uploaded: Aug. 10, 2025, 12:31 a.m.
| Situation | Cause/Solution |
|---|---|
| Rollei Car-DVR cannot turn on | Power is low. Recharge battery |
| Rollei Car-DVR is frozen | Press and hold button for 5 seconds to force shutdown; press again to turn on |
| Rollei Car-DVR cannot record | • No microSD card or microSD card is full • microSD card cannot be recognized • Format microSD card or replace microSD card |
| Rollei Car-DVR cannot connect to AP or could server | • Invalid AP name or password • Weak WiFi signal or not in WiFi coverage • No internet or cloud server is not accessible • Blocked by some firewall |
| Mobile cannot find Rollei Car-DVR (Local) | • Rollei Car-DVR WiFi is disabled or not in WiFi coverage • Mobile WiFi is disabled • iOS user does not choose Rollei Car-DVR name in Wi-Fi Settings • Tap [Refresh] button on [Rollei Car-DVR] |
| Mobile cannot watch live view (Local) | • Weak WiFi signal • Rollei Car-DVR is recording • Rollei Car-DVR is occupied by other mobile |
| Mobile cannot connect to cloud server (Internet) | Check mobile 3G/4G or WiFi internet connection |
| Mobile cannot watch live view (Internet) | The internet bandwidth is insufficient for Rollei Car-DVR upload or mobile download |
| Forget Rollei Car-DVR password | Enter Rollei Car-DVR menu settings and select [Settings]→ [Factory Reset] to reset |