Brand: SAMSUNG
Category: Air Conditioner
Document Type: Manual
Language: EN
Manual for DB98-32786A
Uploaded: Nov. 21, 2025, 8:21 p.m.
Warranty Information
None
Features of your new air conditioner
Cool Summer Offer
Provides cool comforts during hot summer days and nights.
Cost Efficient System
Offers efficient cooling in summer and heating in winter with a "Heat pump" system, up to 300% more efficient than electrical heating.
Look for Everywhere
Elegant and harmonious design complements existing interior decor.
Compact and easy-to-use cassette type
Designed for suspended ceilings, ideal for business and commercial use. Provides cool/warm air from 1, 2, or 4 sides and is fully remote-controlled.
Troubleshooting and error codes
| PROBLEM | SOLUTION |
|---|---|
| The air conditioner does not operate immediately after it has been restarted. | Because of the protective mechanism, the appliance does not start operating immediately to keep the unit from overloading. The air conditioner will start in 3 minutes. |
| The air conditioner does not work at all. | Check that the power plug is properly connected. Insert the power plug into the wall socket correctly. Check if the circuit breaker is switched off. Check if there is a power failure. Check your fuse. Make sure it is not blown out. |
| The temperature does not change. | Check if you selected Fan mode. Press the Mode button on the remote control to select another mode. |
| The cool (warm) air does not come out of the air conditioner. | Check if the set temperature is higher (lower) than the current temperature. Press the Temperature button on the remote control to change the set temperature. Press the Temperature button to decrease or increase the temperature. Check if the air filter is blocked by dirt. Clean the air filter every two weeks. Check if the air conditioner has just been turned on. If so, wait 3 minutes. Cool air does not come out to protect the compressor of the outdoor unit. Check if the air conditioner is installed in a place with a direct exposure to sunlight. Hang curtains on windows to boost cooling efficiency. Check if the cover or any obstacle is not near the outdoor unit. Check if the refrigerant pipe is too long. Check if the air conditioner is only available in Cool mode. Check if the remote control is only available for cooling model. |
| The fan speed does not change. | Check if you selected Auto or Dry mode. The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry mode. |
| Timer function does not set. | Check if you press the Power button on the remote control after you have set the time. |
| Odors permeate in the room during operation. | Check if the appliance is running in a smoky area or if there is a smell entering from outside. Operate the air conditioner in Fan mode or open the windows to air out the room. |
| The air conditioner makes a bubbling sound. | A bubbling sound may be heard when the refrigerant is circulating through the compressor. Let the air conditioner operate in a selected mode. When you press the Power button on the remote control, noise may be heard from the drain pump inside the air conditioner. |
| Water is dripping from the air flow blades. | Check if the air conditioner has been cooling for an extended period of time with the air flow blades pointed downwards. Condensation may generate due to the difference in temperature. |
| Remote control is not working. | Check if your batteries are depleted. Make sure batteries are correctly installed. Make sure nothing is blocking your remote control sensor. Check that there are strong lighting apparatus near the air conditioner. Strong light which comes from fluorescent bulbs or neon signs may interrupt the electric waves. |
| The air conditioner does not turn on or off with the wired remote control. | Check if you set the wired remote control for group control. |
| The wired remote control does not operate. | Check if TEST indicator is displayed on the wired remote control. If so, turn off the unit and switch off the circuit breaker. Call your nearest contact center. |
| The indicators of the digital display flashes. | Press the Power button on the remote control to turn the unit off and switch the circuit breaker off. Then, switch it on again. |