Name: Manual for PL100/PL101
Brand: SAMSUNG
Availability: InStock

Troubleshooting and error codes

Situation	Suggested remedies	Situation	Suggested remedies
Cannot turn on the camera	• Make sure that the battery is inserted. • Make sure that the battery is inserted correctly. • Charge the battery.	Cannot take photos	• There is no space on the memory card. Delete unnecessary files or insert a new card. • Format the memory card. (p. 79) • The memory card is defective. Get a new memory card. • Make sure that the camera is switched on. • Charge the battery. • Make sure that the battery is inserted correctly.
The power turns off suddenly	• Charge the battery. • Your camera may be in Power save mode. (p. 79) • The camera may turn off to prevent the memory card from being damaged due to an impact. Turn on your camera again.	The camera freezes	Remove the battery and insert it again.
The camera is losing battery power quickly	• The battery may lose power more quickly in low temperatures (below 0° C). Keep the battery warm by putting it into your pocket. • Using the flash or recording videos depletes the battery quickly. Recharge if needed. • Batteries are consumable parts that must be replaced over time. Get a new battery if the battery life is diminishing quickly.	The flash does not work	• The flash option may be set to Off. (p. 42) • You cannot use the flash in the icon DIS, icon SCN, or some icon SCN modes.
The flash fires unexpectedly	The flash may fire due to static electricity. This is not a malfunction of the camera.	The date and time are incorrect	Set the date and time in the display settings menu. (p. 79)
The display or buttons do not work	Remove the battery and insert it again. If you use your camera at low temperatures, it will cause the camera screen to malfunction or discolor. For better performance of your camera screen, use your camera at normal temperatures.	The photo is too bright	• Turn off the flash. (p. 42) • Your photo is overexposed. Adjust the exposure value. (p. 49)
The camera screen works poorly	The memory card has not been reset. Format the card. (p. 79)	The photo is too dark	Your photo is underexposed. • Turn on the flash. (p. 42) • Adjust the ISO speed. (p. 43) • Adjust the exposure value. (p. 49)
The memory card has an error	If you change the name of a file, your camera may not play the file (the name of the file should meet the DCF standard). If you encounter this situation, play back files on your computer.	The TV does not display your photos	• Make sure that the camera is correctly connected to the external monitor with the A/V cable.
Cannot play back files	• Make sure that the focus option you set is suitable for close-up shots. (p. 44) • Make sure that the lens is clean. If not, clean the lens. (p. 83) • Make sure that the subject is within range of the flash. (p. 91)	Your computer does not recognize your camera	• Make sure that your memory card contains photos. • Make sure that the USB cable is connected correctly. • Make sure that your camera is switched on. • Make sure that you are using a supported operating system.
The photo is blurry	An incorrect white balance can create unrealistic color. Select the proper white balance option to suit the light source. (p. 50)	Your computer disconnects the camera while transferring files	The file transmission may be interrupted by static electricity. Disconnect the USB cable and connect it again.
The colors in the photo do not match the actual scene

Manual for PL100/PL101

Basic functions

Extended functions

Playback/Editing

Appendixes

Troubleshooting and error codes