Brand: SAMSUNG
Category: Dishwasher
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:31 p.m.
Limited warranty for one year on all parts and labor for the original purchaser with proof of purchase.
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
|---|---|---|
| Does not start. | Door is not completely closed. No cycle selected. Power cord not connected. Control panel is locked. Circuit breaker is open. | Check if door is fully closed. Select a cycle. Connect power cord. Unlock child lock. Reset circuit breaker. |
| Takes too long for operation or normal cycle. | Cold water is supplied. Inappropriate cycle selected. Water temperature is low. Low water pressure. Water is too hard. Dishwasher detergent was not used. Detergent remains in dispenser. No rinse aid. Nozzle is clogged. Dishes are poorly loaded. Too many dishes loaded. | Check water supply for hot water. Select appropriate cycle. Connect to hot water supply (120°F/49°C). Ensure water pressure is 20-120 psi. Use quality detergent. Use dishwasher detergent. Ensure large items are not blocking dispenser. Rearrange dishes. Load fewer dishes. Load as recommended. |
| Leaves a cloudy film on glasses. | Water is too soft and too much detergent was used. Aluminum dishes were included. | Wash fewer items, use less detergent. Remove aluminum items. |
| Leaves a yellow or brown film inside. | No rinse aid. Low water temperature. Too many dishes loaded. Concave-bottomed glasses hold water. | Add rinse aid. Connect to hot water supply. Use Sanitize option. Load as recommended. Empty upper rack first, then lower rack after cycle. |
| Does not dry dishes well. | No rinse aid. Low water temperature. Too many dishes loaded. Concave-bottomed glasses hold water. Auto Release™™ Dry mode not used. Incomplete cycle water remained. | Add rinse aid. Connect to hot water supply. Load as recommended. Use Auto Release™™ Dry mode. Run Normal cycle with detergent to clean dishwasher. |
| Has a bad odor. | Drain hose is clogged. Dishwasher not used daily, or dirty dishes left for too long. | Contact technician for drain hose obstruction. Run a normal cycle with 8 oz of vinegar. |
| Is too noisy. | Noise from dispenser lid opening and drain pump operating. Dishwasher is not level. Foreign object in pump chamber. Nozzle hitting dishes. | This is normal operation. Ensure dishwasher is level. Contact technician for foreign object removal. Rearrange dishes. |
| Nozzle does not rotate smoothly. | Nozzle orifice is clogged with food particles. Nozzle blocked by a dish or pot. | Clean nozzle orifice. Rearrange dishes to ensure nozzles can rotate freely. |
| Water does not pump out. | Drain is obstructed. | Contact technician for drain hose obstruction. |
| Upper rack is bent after loading dishes. | Dishes are not loaded correctly. | Load dishes as recommended. |
| Door cannot be closed. | Auto Release™™ Dry mode is in use. | Wait 2 minutes before closing manually. |