Brand: SAMSUNG
Category: Home Cinema
Document Type: Manual
Language: EN
Manual for BD-F8500/F8900
Uploaded: Nov. 21, 2025, 9:23 p.m.
Warranty Information
This manual does not contain specific warranty period information.
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Connecting to a TV
\nConnect your Samsung Blu-ray player to your TV using an HDMI cable for optimal picture and sound quality. Ensure the correct HDMI input is selected on your TV.
\nConnecting to an Audio System
\nConnect to an AV receiver via HDMI or Optical input for enhanced audio. Select the appropriate digital output settings on the player to match your receiver's capabilities.
\nConnecting to a Network Router
\nConnect your player to your home network via wired or wireless connection for internet access, firmware updates, and smart features like AllShare and BD-Live.
\nDisplay Settings
\nAdjust display options such as 3D settings, screen size, aspect ratio, and resolution to optimize the viewing experience for different content and TVs.
\nAudio Settings
\nConfigure digital audio output, PCM downsampling, and dynamic range control to match your audio system and enhance sound quality.
\nTroubleshooting and error codes
| PROBLEM | SOLUTION |
|---|---|
| No operation can be performed with the remote control. | Check the batteries in the remote control. They may need replacing. Operate the remote control at a distance of no more than 6.1m. Remove the batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote control to reset it. Reinstall the batteries and try to operate the remote control again. |
| Disc does not play. | Ensure that the disc is installed with the label side facing up. |
| Disc Menu does not appear. | Check the region number of the Blu-ray/DVD disc. Ensure that the disc has disc menus. |
| The prohibition message appears on the screen. | This message appears when an invalid button is pressed. The Blu-ray Disc/DVD's software doesn't support the feature (e.g., angles). You've requested a title or chapter number or search time that is out of range. |
| Play mode differs from the Setup Menu selection. | Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function. |
| The screen ratio cannot be changed. | The Screen Ratio is fixed on your Blu-ray/DVD disc. This is not a problem with the product. |
| No audio. | Make sure you have selected the correct Digital Output in the Audio Options Menu. |
| The screen is blocked | If the HDMI output is set to a resolution your TV cannot support (for example, 1080p), you may not see a picture on your TV. Press the button (on top panel) for more than 5 seconds with no disc inside on the home screen, All settings will revert to the factory settings. When the factory default settings are restored, all stored user BD data is deleted. |
| Forgot PIN | Press the button (on top panel) for more than 5 seconds with no disc inside on the home screen, All settings including the PIN will revert to the factory settings. Don't use this unless absolutely necessary. When the factory default settings are restored, all stored user BD data is deleted. |
| If you experience other problems. | Go to the contents and find the section of the user manual that contains the explanations regarding the current problem, and follow the procedure once again. If the problem still cannot be solved, please contact your nearest Samsung authorised service centre. |
| The picture is noisy or distorted | Make sure that the disc is not dirty or scratched. Clean the disc. |
| No HDMI output. | Check the connection between the TV and the HDMI jack of the product. Check if your TV supports 576p, 720p, 1080i, 1080p HDMI input resolution. |
| Abnormal HDMI output screen, | If random noise appears on the screen, it means that TV does not support HDCP (High-bandwidth Digital Content Protection). |
| I can see folders shared through AllShare, but I cannot see the files. | AllShare function AllShare shows only files corresponding to the Videos, Photos, and Music categories. Files that do not correspond to these categories may not be displayed. |
| Video is played intermittently. | Check if the network is stable. Check if the network cable is properly connected and if the network is not overloaded. |
| AllShare connection between product and PC is unstable. | The wireless connection between the DLNA compatible device and the product is unstable. Check the connection. The IP address under the same subnetwork should be unique. If they are not, IP interference can cause this phenomenon. Check if you have a firewall enabled. If so, disable the firewall function. |
| I cannot connect to the BD-Live server, | BD-Live Check whether the network connection is successful or not by using the Network Status menu. Check whether the USB memory device is connected to the product. The memory device must have at least 1 GB of free space to accommodate the BD-Live service. You can check the available size in Delete BD Data. Check whether the BD-Live Internet Connection menu is set to Allow(All). If all above fails, contact the contents provider or update the product to the latest firmware. |
| When using the BD-Live service, an error occurs. | The memory device must have at least 1 GB of free space to accommodate the BD-Live service. You can check the available size in Delete BD Data. |
| "Performance test failed." message appears, and also Schedule Recording / recording and Timeshift function does not work. | Recording Using lower quality USB storage device not supporting Recording function can cause this kind of problem. It is recommended to use USB HDD storage device. Recommended specification of USB HDD is at least 5400 rpm. USB HDD of RAID type is not supported. |
| Can not view Pay channel with connection CI(+) CAM | Pay channel Check whether the firmware of CAM is upgraded for compatibility with CI+ 1.3Version. Some CAM's in the market with older firmware versions are not fully interoperable with this device that is compliant to v1.3 specification. It is a problem of legacy CAMs, not this CI Plus compliant device. In this case, this problem can be resolved by applying a firmware upgrade to the CAMs. So, please contact your network operator or CAM operator for it. |