Brand: SAMSUNG
Category: Home Cinema
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: SAMSUNG
Category: Home Cinema
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:52 p.m.
SAMSUNG warrants this product against manufacturing defects for One (1) Year Parts / Ninety days (90) Labor.
| Problem | Action | Page |
|---|---|---|
| No operations can be performed with the remote control. | • Check the batteries in the remote control. They may need to be replaced. • Operate the remote control at a distance of no more than 20 feet. • Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote control to reset it. Reinstall batteries and try to operate the remote control again. |
P5 |
| Disc does not play. | • Ensure that the disc is inserted with the label side facing up. • Check the region number of the DVD. |
P9 |
| 5.1 channel sound is not being reproduced. | • 5.1 channel sound is reproduced only when the following conditions are met.: 1) The DVD-VCR is connected with the proper Amplifier 2) The disc is recorded with 5.1 channel sound. • Check whether the disc being played has the "5.1 ch” mark on the outside. • Check if your audio system is connected and working properly. • In a DVD Setup Menu, is the Audio Output set to Bitstream? |
P19 |
| The ⌂ icon appears on screen. | • The features or action cannot be completed at this time because: 1. The DVD's software restricts it. 2. The DVD's software doesn't support the feature (e.g., angles). 3. The feature is not available at the moment. 4. You've requested a title or chapter number or search time that is out of range. |
- |
| Disc Menu doesn't appear. | • Check if the disc has a Menu. | - |
| Play mode differs from the Setup Menu selection. | • Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function. | - |
| The screen ratio cannot be changed. | • The Screen Ratio is fixed on your DVDs. | P35~36 |
| No audio. | • Make sure you have selected the correct Digital Output in the Audio Options Menu. | P53~54 |
| The screen is blocked | • Press the ►►► button for more than 5 seconds with no disc in the unit. All settings will revert to the factory settings. | - |
| Forgot password | • From a cold start with no disc in unit, press the ◄◄/►► buttons simultaneously on the front panel for 5 seconds. All settings including the password will revert to the factory settings. Don't use this unless absolutely necessary. | P59 |
| If you experience other problems. | • Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again. • If the problem still cannot be solved, please contact your nearest authorized service center. |
- |
| The picture is noisy or distorted | • Make sure that the disc is not dirty or scratched. • Clean the disc. |
- |
| No power | • Check that the power plug is connected to a wall outlet. | - |
| You cannot insert a video cassette | • A video cassette can only be inserted with the window side up and the safety tab facing you. | P60 |
| Timer recording was unsuccessful | • Re-check the recording start/stop time settings. • If there was a power failure or interruption during timer recording, the recording would have been cancelled. |
P76~77 |
| No playback picture or the picture is distorted | • Check to see if you are using a prerecorded tape. | P72 |
| Noise bars or streaks on playback | • Press the TRK buttons to minimize this effect. | P63 |
| When the II button is pressed during playback, the still picture has severe "noise bars" streaks | • A still picture may have “noise bars”, depending on the condition of the tape. Press the TRK buttons during slow motion to minimize this effect. | - |
| Video Head Cleaning | • If poor pictures appear on a variety of cassettes, the video heads may need cleaning. This is not a common problem and unless it appears, the heads should not be cleaned. When cleaning the video heads, read all instructions provided with the head cleaning cassette. Incorrect head cleaning can permanently damage the video heads. |
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