Brand: SAMSUNG
Category: Home Cinema
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: SAMSUNG
Category: Home Cinema
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:55 p.m.
Manual Publish Date: 2012-01-17
One year parts and labor warranty for original purchaser.
| Symptom | Check/Remedy |
|---|---|
| I cannot eject the disc. | • Is the power cord plugged securely into the outlet? • Turn off the power and then turn it back on. |
| The iPod fails to connect. | • Check the condition of the iPod connector and Dock. • Keep the iPod software version up to date. |
| Playback does not start. | • Check the region number of the Blu-ray/DVD disc. • Blu-ray/DVD disc purchased from abroad may not be playable. • CD-ROMs and DVD-ROMs cannot be played on this product. • Make sure that the rating level is correct. |
| Playback does not start immediately when the Play/Pause button is pressed. | • Are you using a deformed disc or a disc with scratches on the surface? • Wipe the disc clean. |
| Sound is not produced. | • The home theater does not play sound during fast playback, slow playback, and step motion playback. |
| Sound can be heard only from a few speakers and not all 6. | • Are the speakers connected properly? Is the speaker setup correctly customized? • Is the disc severely damaged? |
| Dolby Digital 5.1 CH Surround Sound is not produced. | • On certain Blu-ray/DVD discs, sound is output from the front speakers only. • Check if the speakers are connected properly. • Adjust the volume. • When listening to a CD, radio or TV, sound is output to the front speakers only. |
| The remote control does not work. | • Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is produced only if the disc is recorded with 5.1 channel sound. • Is the audio language correctly set to Dolby Digital 5.1-CH in the information display? |
| • The disc is rotating but no picture is produced. | • Are you operating the remote within its operational range and within the proper angle relative to the sensor? • Are the batteries drained? • Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly? |
| • Picture quality is poor and picture is shaking. | • Is the TV power on? • Are the video cables connected properly? • Is the disc dirty or damaged? • A poorly manufactured disc may not be playable. |
| Audio language and subtitles do not work. | • Audio language and subtitles will not work if the disc does not contain them. |