Brand: SAMSUNG
Category: Microwave Oven
Document Type: Manual
Language: EN
Manual for ME21M706BA*
Uploaded: Nov. 21, 2025, 7:55 p.m.
Manual Publish Date: 2023-04-19
Warranty Information
Limited warranty covers manufacturing defects for 1 year on parts and labor, and 10 years on the magnetron.
Setting up your new microwave oven
- Checking the parts: Unpack the oven and verify all parts are present. Contact Samsung if any parts are missing or damaged.
- Setting up: Wipe the interior with a damp cloth. Install the pre-assembled roller ring and glass tray. Install the metal shelf if needed, ensuring proper placement to avoid arcing.
- Learning about the control panel: Familiarize yourself with the buttons and their functions, including power levels, cooking presets, and timers.
- Setting the time: Set the built-in clock by pressing 'Options', '9', 'OK', entering the time, and pressing 'OK'.
- Using my setting feature: Customize oven preferences by pressing 'Options', selecting a function, pressing 'OK', selecting a setting, and pressing 'OK'.
Using your microwave oven
- Stop/Clear Button: Use to clear entries, pause cooking, stop cooking, or cancel timer settings.
- Child Lock: Activate/deactivate by pressing 'START' for 3 seconds to prevent accidental operation.
- Kitchen Timer: Set timer up to 99 minutes, 99 seconds.
- +30 Sec Feature: Adds 30 seconds to cooking time at High power.
- More/Less Feature: Adjusts pre-set cooking times after cooking has begun.
- Eco Mode: Reduces standby power usage.
- Turntable On/Off: Turn the turntable on or off for cooking.
- Turning on the Vent/Light: Control the vent fan and cooktop light.
- Keep Warm: Keep food warm for up to 99 minutes, 99 seconds.
- Auto Defrost: Thaw frozen foods by entering weight.
- 1 Pound Defrost: Automatically sets time for 1.0 lb of frozen food.
- Sensor Cooking: Cooks favorite foods using preset power levels and times.
- Microwave Setting Cooking Times & Power Levels: Set cooking time and choose from 10 power levels.
- One-Stage Cooking: Set cooking time; power level defaults to High.
- Multi-Stage Cooking: Set up to two cooking stages with different times and power levels.
- Fit Choice Button: Select menu items and amounts for automatic cooking.
Troubleshooting and error codes
| Problem | Cause | Action | |
| General | Buttons cannot be reset correctly. | Remove foreign objects between buttons and try again. | |
| There is moisture on the outside (for touch models). | Wipe the exterior dry. | ||
| Child lock is activated. | Deactivate child lock. | ||
| Hour is not displayed. | No power supply. | Ensure the outlet is powered. Confirm the microwave is plugged in. Check fuses or circuit breakers. | |
| Eco mode is activated. | Deactivate Eco mode. | ||
| The oven does not function. | No power supply. | Ensure the outlet is powered. Confirm the microwave is plugged in. Check fuses or circuit breakers. | |
| The door is open. | Close the door and try again. | ||
| Safety mechanisms for door opening are obstructed by foreign objects. | Remove foreign objects and try again. | ||
| The oven stops during operation. | User opened the door to turn food. | After turning the food, press START to resume. | |
| The oven has cooked for a very long time. | After a long cooking session, let the oven cool down. | ||
| The cooling fan is not working. | Listen for the cooling fan's sound. | ||
| The ventilation space around the oven is insufficient. | Consult the installation guide for proper spacing. | ||
| Multiple appliances are plugged into the same outlet. | Unplug other devices from the outlet. | ||
| The appliance turns off during operation. | The oven has cooked for a very long time. | After a long cooking session, let the oven cool down. | |
| The cooling fan is not working. | Listen for the cooling fan's sound. | ||
| The ventilation space around the oven is insufficient. | Consult the installation guide for proper spacing. | ||
| Multiple appliances are plugged into the same outlet. | Unplug other devices from the outlet. | ||
| The oven is not powered on. | No power supply. | Ensure the outlet is powered. Confirm the microwave is plugged in. Check fuses or circuit breakers. | |
| The oven makes a crackling sound during operation and does not function. | Food is cooked in a sealed container or with a sealed lid. | Do not cook food in sealed containers or with hermetic lids. Steam can cause containers to burst or lids to eject. | |
| The exterior of the oven becomes too hot during operation. | The ventilation space around the oven is insufficient. | Consult the installation guide for proper spacing. | |
| Objects are placed on top of the oven. | Remove any objects from the oven top. | ||
| The door cannot be opened correctly. | Food residue is stuck between the door and the oven interior. | Clean the oven door. | |
| The oven does not heat. | The oven may not function if too much food is added or an inappropriate utensil is used. | Test the oven by placing a cup of water inside and heating for 1-2 minutes. If water heats, reduce food quantity or try again with a flat-bottomed dish. | |
| Heating is weak or slow. | The oven may not function if too much food is added or an inappropriate utensil is used. | Test the oven by placing a cup of water inside and heating for 1-2 minutes. If water heats, reduce food quantity or try again with a flat-bottomed dish. | |
| The keep warm function does not work. | The oven may not function if too much food is added or an inappropriate utensil is used. | Test the oven by placing a cup of water inside and heating for 1-2 minutes. If water heats, reduce food quantity or try again with a flat-bottomed dish. | |
| The oven does not defrost. | The oven may not function if too much food is added or an inappropriate utensil is used. | Test the oven by placing a cup of water inside and heating for 1-2 minutes. If water heats, reduce food quantity or try again with a flat-bottomed dish. | |
| Interior light is dim or not on. | The door was left open for a long time. | Close and reopen the door, or press STOP/CLEAR. | |
| The interior light is covered with foreign objects. | Clean the oven interior and check again. | ||
| A beep sounds during cooking. | If Auto Cook is used, this beep indicates it is time to turn the food. | After turning the food, press START to resume. | |
| The oven is not level. | The oven is installed on an uneven surface. | Ensure the oven is installed on a level and stable surface. | |
| Sparks appear during cooking. | Metal utensils are used during cooking or defrosting. | Do not use metal utensils. | |
| When under power, the oven operates immediately. | The door is not closing properly. | Close the door and check again. | |
| There is electricity coming from the oven. | The power supply or electrical outlet is not properly grounded. | Ensure the power supply and outlet are properly grounded. | |
| Water is dripping. | Depending on the food, water or steam may be generated during cooking or defrosting. This is not a malfunction. | Let the oven cool down, then wipe with a dry cloth. | |
| Steam escapes through a crack in the door. | Depending on the food, water or steam may be generated during cooking or defrosting. This is not a malfunction. | Let the oven cool down, then wipe with a dry cloth. | |
| There is water remaining in the oven. | Depending on the food, water or steam may be generated during cooking or defrosting. This is not a malfunction. | Let the oven cool down, then wipe with a dry cloth. | |
| The interior light varies. | Changes in brightness indicate changes in electrical power. These changes are dependent on the functions used and are not malfunctions. | - | |
| Cooking is finished, but the cooling fan continues to run. | To ventilate the oven, the fan continues to run for about 3 minutes after cooking. This is not a malfunction. | - | |
| Pressing START allows the oven to operate. | This occurs when the oven is not in use. The microwave is designed to start when START is pressed. | - | |
| Turntable | When turning, the turntable displaces or stops turning. | Ensure the guide ring is installed correctly and try again. | |
| The turntable rubs when turning. | Ensure the guide ring is installed correctly. Adjust food quantity. Do not use excessively large dishes that contact the oven walls. | ||
| The turntable clicks and is noisy when turning. | Food residue is stuck to the bottom of the oven. | Remove food residue from the oven bottom. |