Brand: SAMSUNG
Category: Microwave Oven
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for MG23K3575**
Uploaded: Nov. 21, 2025, 7:44 p.m.
Warranty Information
Samsung warranty does not cover service calls for operation explanation, installation, cleaning, or maintenance.
Cooking guide
Reheating liquids
- Allow standing time of at least 20 seconds after oven is switched off.
- Stir during heating if necessary, and ALWAYS stir after heating.
- To prevent eruptive boiling, put a spoon or glass stick into beverages and stir.
Reheating baby food
- Baby food: Empty into a deep ceramic plate, cover, stir well after reheating, let stand for 2-3 minutes, stir again and check temperature. Recommended: 30-40 °C.
- Baby milk: Pour into a sterilised glass bottle, reheat uncovered. Never heat a baby's bottle with teat on. Shake well before standing time and again before serving. Check temperature carefully. Recommended: 37 °C.
Manual defrosting
- Microwaves defrost gently and quickly.
- Remove metal ties and wrapping from poultry.
- Put food on a dish without cover, turn over half way, drain liquid.
- Shield smaller parts with aluminium foil if they start to warm up.
- Allow food to stand for complete defrosting.
Grill
- Grill-heating element is under the ceiling. Operates when door is closed and turntable is rotating.
- Preheating for 3-5 minutes makes food brown faster.
- Cookware should be flameproof, may include metal. Do not use plastic.
- Food for grilling: Chops, sausages, steaks, hamburgers, bacon, fish, sandwiches, toast.
- Food must be placed on the high rack unless otherwise recommended.
Microwave + grill
- Combines grill heat with microwave speed.
- Operates when door is closed and turntable is rotating.
- Three modes: 600W + Grill, 450W + Grill, 300W + Grill.
- Use flameproof cookware that microwaves can pass through. Do not use metal or plastic.
- Suitable for reheating and browning cooked food, or foods needing short browning time.
- Food should be placed on the high rack unless recommended otherwise.
Tips and tricks
- Melting butter, chocolate, honey, gelatine.
- Cooking glaze/icing, jam, pudding.
- Browning almond slices.
Troubleshooting
- General: buttons not pressed, time not displayed, oven not working, oven stops.
- Turntable: comes out of place, stops turning, drags, rattles.
- Grill: smoke during operation.
- Oven: does not heat, smoke during preheating, burning smell, bad smell, does not cook properly.
- Steam: boiling sounds, unusual sound, steam not coming out.
Information code
- C-do: Control buttons pressed over 10 seconds.
Technical specifications
- Model: MG23K3575**
- Power source: 220 V ~ 50 Hz AC
- Power consumption: 2250 W
- Maximum power: Microwave 1250 W, Grill 1050 W
- Output power: 100 W / 800 W - 6 levels
- Operating frequency: 2450 MHz
- Dimensions: 489 x 275 x 392 mm
- Oven cavity: 330 x 211 x 324 mm
- Volume: 23 liter
- Net weight: 13.0 kg approx.
Troubleshooting and error codes
| Problem | Cause | Action | |
| General | The buttons cannot be pressed properly. | Foreign matter may be caught between the buttons. | Remove the foreign matter and try again. |
| Moisture is on the exterior. | Wipe the moisture from the exterior. | ||
| The time is not displayed. | Child lock is activated. | Deactivate Child lock. | |
| The oven does not work. | The Eco (power-saving) function is set. | Turn off the Eco function. | |
| The oven stops while in operation. | Power is not supplied. | Make sure power is supplied. | |
| The door is open. | Close the door and try again. | ||
| The door open safety mechanisms are covered in foreign matter. | Remove the foreign matter and try again. | ||
| The user has opened the door to turn food over. | After turning over the food, press the Start button again to start operation. | ||
| The power turns off during operation. | The oven has been cooking for an extended period of time. | After cooking for an extended period of time, let the oven cool. | |
| The cooling fan is not working. | Listen for the sound of the cooling fan. | ||
| There is a popping sound during operation, and the oven doesn't work. | Trying to operate the oven without food inside. | Put food in the oven. | |
| There is not sufficient ventilation space for the oven. | There are intake/exhaust outlets on the front and rear of the oven for ventilation. Keep the gaps specified in the product installation guide. | ||
| Several power plugs are being used in the same socket. | Designate only one socket to be used for the oven. | ||
| Cooking sealed food or using a container with a lid may causes popping sounds. | Do not use sealed containers as they may burst during cooking due to expansion of the contents. | ||
| The oven exterior is too hot during operation. | There is not sufficient ventilation space for the oven. | There are intake/exhaust outlets on the front and rear of the oven for ventilation. Keep the gaps specified in the product installation guide. | |
| Objects are on top of the oven. | Remove all objects on the top of the oven. | ||
| The door cannot be opened properly. | Food residue is stuck between the door and oven interior. | Clean the oven and then open the door. | |
| Heating including the Warm function does not work properly. | The oven may not work, too much food is being cooked, or improper cookware is being used. | Put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom. | |
| The thaw function does not work. | Too much food is being cooked. | Reduce the amount of food and start the function again. | |
| The interior light is dim or does not turn on. | The door has been left open for a long time. | The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the Cancel button. | |
| The interior light is covered by foreign matter. | Clean the inside of the oven and check again. | ||
| A beeping sound occurs during cooking. | If the Auto Cook function is being used, this beeping sound means it's time to turn over the food during thawing. | After turning over the food, press the Start button again to restart operation. | |
| The oven is not level. | The oven is installed on an uneven surface. | Make sure the oven is installed on flat, stable surface. | |
| There are sparks during cooking. | Metal containers are used during the oven/thawing functions. | Do not use metal containers. | |
| When power is connected, the oven immediately starts to work. | The door is not properly closed. | Close the door and check again. | |
| There is electricity coming from the oven. | 1. Water drips. 2. Steam emits through a door crack. 3. Water remains in the oven. | Make sure the power and power socket are properly grounded. Let the oven cool and then wipe with a dry dish towel. | |
| The brightness inside the oven varies. | Brightness changes depending on power output changes according to function. | Power output changes during cooking are not malfunctions. This is not an oven malfunction. | |
| Cooking is finished, but the cooling fan is still running. | To ventilate the oven, the cooling fan continues to run for about 3 minutes after cooking is complete. | This is not an oven malfunction. | |
| Turntable | While turning, the turntable comes out of place or stops turning. | There is no roller ring, or the roller ring is not properly in place. | Install the roller ring and then try again. |
| The turn table drags while turning. | The roller ring is not properly in place, there is too much food, or the container is too large and touches the inside of the microwave. | ||
| The turn table rattles while turning and is noisy. | Food residue is stuck to the bottom of the oven. | ||
| Grill | Smoke comes out during operation. | During initial operation, smoke may come from the heating elements when you first use the oven. | This is not a malfunction, and if you run the oven 2-3 times, it should stop. |
| Food is on the heating elements. | Let the oven cool and then remove the food from the heating elements. | ||
| Food is too close to the grill. | Put the food a suitable distance away while cooking. | ||
| Food is not properly prepared and/or arranged. | Make sure food is properly prepared and arranged. | ||
| Oven | The oven does not heat. | The door is open. | Close the door and try again. |
| Smoke comes out during preheating. | During initial operation, smoke may come from the heating elements when you first use the oven. | This is not a malfunction, and if you run the oven 2-3 times, it should stop. | |
| There is a burning or plastic smell when using the oven. | Food is on the heating elements. | Let the oven cool and then remove the food from the heating elements. | |
| Plastic or non heat-resistant cookware is used. | Use glass cookware suitable for high temperatures. | ||
| There is a bad smell coming from inside the oven. | Food residue or plastic has melted and stuck to the interior. Use the steam function and then wipe with a dry cloth. You can put a lemon slice inside and run the oven to remove the odour more quickly. | ||
| The oven does not cook properly. | The oven door is frequently opened during cooking. | If you open the door often, the interior temperature will be lowered and this may affect the results of your cooking. | |
| The oven controls are not correctly set. | Correctly set the oven controls and try again. | ||
| The grill or other accessories are not correctly inserted. | Correctly insert the accessories. | ||
| The wrong type or size of cookware is used. | Use suitable cookware with flat bottoms. | ||
| Steam | I can hear water boiling during Vapour cooking | Water is heated using the steam heater. | This is not an oven malfunction. |
| There is an unusual sound when I stop Vapour cooking. | Water is being removed from inside the steam heater after Vapour cooking has finished. | This is not an oven malfunction. | |
| Steam does not come out. | The water supply tank is not installed. | Make sure the water supply tank is correctly installed. | |
| There is no water in the water supply tank. | Fill the tank with water and try again. | ||