Brand: SAMSUNG
Category: MOBILE PHONE
Document Type: Manual
Language: EN
Brand: SAMSUNG
Category: MOBILE PHONE
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 9:08 p.m.
| Issue | Solution |
|---|---|
| Your earbuds do not work |
|
| Bluetooth device cannot locate your earbuds |
|
| A Bluetooth connection is not established or your earbuds and the mobile device are disconnected |
|
| The battery does not charge properly (For Samsung-approved chargers) |
|
| The charging time and the battery life is different between the earbuds | Charging time and battery life may differ due to inner components. |
| The battery depletes faster than when first purchased |
|
| You cannot hear others speaking | Adjust the volume on the connected mobile device. |
| Sound echoes during a call | Adjust the volume on the connected mobile device or move to another area. |
| Sound is emitted from the connected mobile device, not the earbuds, during a call |
|
| Audio quality is poor |
|
| Your earbuds sound comes slower than the screen when playing videos and games | There may be a time lag between video and sound output. |
| The noise controls mode does not work well |
|
| Your Galaxy Buds FE are hot to the touch | It is normal for earbuds to feel hot after extended use. If they overheat, stop use and contact service if persistent. |
| A small gap appears around the outside of the Galaxy Buds FE | This is a necessary manufacturing feature; parts may rock or vibrate slightly. |
| When the earbuds are removed from your ears, the ear tips are turned upside down | If ear tips turn over, turn them back to the original direction. |