Manual for Galaxy Buds2 Pro

Manual for Galaxy Buds2 Pro

Brand: SAMSUNG

Category: Other

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 6:28 p.m.

Manual Publish Date: 2022-08-01

Warranty Information

Refer to the manual for warranty information, though specific details are not provided in this excerpt.

Getting Started

About the Galaxy Buds2 Pro: Wireless earbuds for music and calls. Avoid use in high-traffic areas.

Device Layout: Identifies earbud components like charging contacts, ear tip, speaker, touch-sensitive sensor, and microphone.

Charging Case: Identifies charging contacts, USB port, wireless charging coil, and indicator lights.

Attaching Ear Tip: Select appropriate ear tip, align latch, and push firmly.

Charging the Battery: Wired charging involves connecting the case to a power source. Wireless charging uses a wireless charger or compatible device. Wireless power sharing is also supported.

Checking Battery Level: Use the Galaxy Wearable app to view earbud and case battery status.

Reducing Battery Consumption: Store earbuds in a charged case when not in use.

Battery Indicator Lights: Explains the meaning of different light colors and patterns for earbuds and the charging case.

Using the Earbuds

Connecting to a Mobile Device: Requires the Galaxy Wearable app. Connects to Samsung and non-Samsung Android devices.

Wearing the Earbuds: Adjust for a comfortable fit, ensuring touch sensors make contact.

Tips for Bluetooth: Maintain connection range, avoid obstacles, and handle the device with care.

Troubleshooting and error codes

Issue Solution
Your earbuds do not work
  • Charge the battery completely.
  • Ensure touch-sensitive sensor makes contact with ear.
  • Restart earbuds by placing them in the charging case for at least 7 seconds.
Bluetooth device cannot locate your earbuds
  • Close and open the charging case to enter pairing mode.
  • Ensure devices are within the 10 m Bluetooth range.
A Bluetooth connection is not established or your earbuds and the mobile device are disconnected
  • Ensure no obstacles between devices.
  • Update Galaxy Wearable app.
  • Ensure devices are within the 10 m Bluetooth range.
  • Restart mobile device and Galaxy Wearable app.
  • Restart earbuds if only one is connected.
The battery does not charge properly (For Samsung-approved chargers)
  • Ensure charging contacts are clean and making contact.
  • Ensure charger is properly connected to the case.
  • Wipe charging contacts with a dry cloth.
The charging time and the battery life is different between the earbuds Charging time and battery life may differ due to internal components.
The battery depletes faster than when first purchased
  • Avoid extreme temperatures.
  • Battery is consumable and degrades over time.
  • Store in a charged case when not in use.
You cannot hear others speaking Adjust volume on the connected mobile device.
Sound echoes during a call Adjust volume or move to another area.
Sound is emitted from the connected mobile device, not the earbuds, during a call
  • Check if earbuds are worn properly.
  • Remove and reinsert earbuds.
Audio quality is poor
  • Check wireless network service.
  • Ensure earbuds are within Bluetooth range.
  • Adjust connected device's sound volume.
Your earbuds sound comes slower than the screen when playing videos and games A time lag may occur.
The noise controls mode does not work well
  • Wear both earbuds and activate ANC.
  • Check for foreign material in microphones.
  • Ensure latest software version is installed.
Your Galaxy Buds2 Pro are hot to the touch Some warmth is normal. If overheating, stop use and contact service.
A small gap appears around the outside of the Galaxy Buds2 Pro This is a normal manufacturing feature.
When the earbuds are removed from your ears, the ear tips are turned upside down Realign the ear tips.
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