Brand: SAMSUNG
Category: Other
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for NA30N6555T
Uploaded: Nov. 21, 2025, 7:51 p.m.
Manual Publish Date: 2018-08-29
Warranty Information
This product comes with a limited 1-year warranty for parts and labor, covering manufacturing defects under normal household use.
Using the cooktop burners
Ignition: Push in the control knob and turn to Lite. The knob LED lights up, and you'll hear a clicking sound. Once the burner lights, turn the knob to adjust the flame level. For manual ignition during a power failure, hold a long gas grill lighter to the burner, push and turn the knob to Lite, then turn on the lighter.
Flame Level: Ensure flames stay under the cookware. Adjust flame level by turning the knob. Always turn off burners when not in use or before leaving the area.
Cookware: Use flat-bottomed, straight-sided cookware with tight-fitting lids. Materials like aluminum, copper, stainless steel, cast-iron, enamelware, and glass are suitable. Be cautious with pan size on specific burners.
Grates: Install grates in their specific positions for stability. Ensure they are centered over the burners.
Wok Grate: Supports 12"-14" woks and is placed on the center or right front grate. Use with appropriate burner setting.
Griddle: Use with left rear and front burners. Preheat as recommended. Do not use the HI setting. Clean after use.
Smart Connect: Sync cooktop with SmartThings app to monitor status, power levels, and timers. Press the Smart Connect button for 3 seconds to connect.
Hood Control: Connect cooktop to Samsung hood models via Bluetooth using the SmartThings app for integrated control.
Care and cleaning of the cooktop
General: Ensure power is off and surfaces are cool before cleaning. Remove food spills immediately.
Cooktop surface: Clean with a soft cloth. Remove burner caps and heads to access spills in crevices. Reassemble when dry.
Porcelain enamel/Stainless steel: Clean with mild soap and water or approved cleansers. For stainless steel, wipe with the grain. Avoid abrasive cleaners.
Control knobs: Pull off knobs, clean with warm, soapy water, rinse, and dry. Do not use a dishwasher or spray cleaners directly on the panel.
Burner components: Remove grates, caps, and heads. Clean with warm, soapy water. Do not use steel wool. Ensure proper reassembly and alignment.
Burner bases: Wipe with a damp cloth. Do not allow water to enter. Do not scratch or deform.
Electrodes: Clean metal part with a soft cloth. Do not use water. Ensure white ceramic electrodes are dry and clear of soil.
Grates and wok grate: Hand wash in hot, soapy water. Do not use a dishwasher.
Cast-iron griddle: Rinse with hot water (no soap), dry thoroughly. Prepare surface before cooking. Clean with a stiff brush and hot water. Store in a cool, dry place.
Troubleshooting and error codes
| Problem | Cause | Action |
|---|---|---|
| Gas Safety | ||
| You smell a gas odor. | Burner control not set to OFF, or burner not lit. | Turn burner control to OFF. |
| Gas leak. | Evacuate the area, call the gas supplier from a neighbor's phone. Do not use phones in the building. Call the fire department if the supplier cannot be reached. | |
| Surface Burner | ||
| Burners do not light. | Burner control not set correctly. | Set control to Lite position. |
| Burner caps not properly positioned. | Clean electrodes. Place burner cap on burner head correctly. | |
| Burner base not aligned. | Align burner base. | |
| Control knob left on Lite. | Turn control to desired setting. If clicking continues, contact a technician. | |
| Burner components not assembled correctly. | Clean and reassemble burner components. | |
| Burners are dirty. | Clean burner components. | |
| Wrong burner orifice installed. | Verify orifice size. Contact installer if incorrect orifice is used. | |
| All burners do not light. | Power cord not plugged in properly. | Ensure plug is in a working, grounded outlet. |
| House fuse blown or circuit breaker tripped. | Replace fuse or reset breaker. | |
| Gas supply line not connected or open. | Refer to installation instructions. | |
| A burner clicks during operation. | Control knob not set to Lite. | Set control to Lite. |
| Burners do not burn evenly. | Burner components/caps not assembled correctly. | Reassemble and level burner components. |
| Burner flames are too large or yellow. | Incorrect burner orifice installed. | Check orifice size. Contact installer if necessary. |
| Troubleshooting | ||
| Burners do not light. | Control knob not set correctly. | Push and turn knob to Lite (Ignition). |
| Burner caps not positioned correctly. | Clean electrodes. Place burner cap on burner head. | |
| Burner base not aligned. | Align burner base. | |
| A burner clicks during operation. | Control knob left on Lite. | Turn control to desired setting. If clicking continues, contact maintenance. |
| Burners do not burn evenly. | Components and caps not assembled correctly. | Clean and reassemble components and caps. |
| Burner flames are too large or yellow. | Burner orifice installed incorrectly. | Verify orifice size. Contact installer if incorrect orifice is used. |
| Troubleshooting | ||
| Burners do not light. | Control knob not set correctly. | Push and turn knob to Lite (Ignition). |
| Burner caps not positioned correctly. | Clean electrodes. Place burner cap on burner head. | |
| Burner base not aligned. | Align burner base. | |
| A burner clicks during operation. | Control knob left on Lite. | Turn control to desired setting. If clicking continues, contact maintenance. |
| Burners do not burn evenly. | Components and caps not assembled correctly. | Clean and reassemble components and caps. |
| Burner flames are too large or yellow. | Burner orifice installed incorrectly. | Verify orifice size. Contact installer if incorrect orifice is used. |