Brand: SAMSUNG
Category: Refrigerator
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for DA99-01951G
Uploaded: Nov. 21, 2025, 6:10 p.m.
Manual Publish Date: 2012-06-01
Warranty Information
This manual contains safety, installation, operation, maintenance, and troubleshooting information for your Samsung refrigerator.
CHECKING THE CONTROL PANEL
Each time you press the button, a short beep will sound.
USING THE CONTROL PANEL
① Child Lock
Press the Child Lock button for 3 seconds to activate the Child Lock function. Child lock indicator will light up and all the buttons on the control panel will be locked.
To deactivate the Child Lock function, press the Child Lock button again for 3 seconds.
② Freezer
Press the Freezer button to set the desired temperature from the range between -14°C and -24°C. Default set temperature is set on -19°C and each time you press the Freezer button temperature will change in following order and temperature indicator will display the desired temperature.
-19°C -20°C -21°C -22°C -23°C--24°C
-18°C -17°C -16°C -15°C -14°C
When the temperature setting is done, temperature indicator will display the current temperature of the freezer.
③ Power Freeze
Press the Power Freeze button to activate the Power Freeze function. Power Freeze indicator will light up and the freezer will speed up the time to needed to freeze products in the freezer.
When you use this function, the energy consumption will increase. This function must be activated before putting large amount of food stuff in the freezer compartment at least 24 hours before.
To deactivate the Power Freeze function, press the Power Freeze button again.
Troubleshooting and error codes
| PROBLEM | SOLUTION |
|---|---|
| The appliance is not operating at all or the temperature is too high. | • Check if the power plug is correctly connected. • Is the temperature control on the front panel correctly set? • Does sun shine on the appliance or are there any heat sources nearby? • Is the back of the appliance too close to the wall? |
| There are unusual noises. | • Check if the appliance is installed on a stable and even floor. • Is the back of the appliance too close to the wall? • Have any foreign objects fallen behind or under the appliance? • Is the noise coming from the compressor in the appliance? • A ticking sound may be heard inside the appliance; this is normal. This sound occurs when the various accessories contract or expand. |
| The front corners and sides of the appliance are warm and condensation starts to form. | • Heat-proof pipes are installed in the front corners of the appliance to prevent condensation from forming. When the surrounding temperature rises, this may not always be effective. However, this is not abnormal. • In very humid weather, condensation may form on the outer surface of the appliance when the moisture in the air comes into contact with the cool surface of the appliance. |
| You can hear a liquid bubbling in the appliance. | • This is the refrigerant, which cools the inside of the appliance. |
| There is a bad smell inside the appliance. | • Is there any spoiled food inside of the freezer? • Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight. • Clean out your freezer periodically and throw away any spoiled or suspect food. |
| There is a layer of frost on the appliances walls. | • Are the air outlet vents blocked by food stored inside the freezer? • Space the food out as much as possible to improve ventilation. • Is the door fully closed? |
| Condensation forms on the inside wall of the appliance and around vegetables. | • Food with a high water content is stored uncovered with a high humidity level or the door has been left open for a long time. • Store the food with a cover or in sealed containers. |