Brand: SAMSUNG
Category: Refrigerator
Document Type: Manual
Language: EN
Brand: SAMSUNG
Category: Refrigerator
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 9:08 p.m.
No specific warranty period is mentioned in the provided text.
| Symptom | Possible causes | Solution |
| The refrigerator does not operate. The refrigerator temperature is warm. | The power cord is not plugged in properly. | Properly plug in the power cord. |
| Temperature control is not set correctly. | Set the temperature lower. | |
| The refrigerator is located near a heat source or direct sunlight. | Keep the refrigerator away from direct sunlight or a heat source. | |
| Not enough clearance between refrigerator and sides/rear. | We recommend that the gap between the refrigerator and nearby walls (or cabinets) is more than 50 mm. | |
| The refrigerator is overloaded. Food is blocking the refrigerator vents. | Do not overload the refrigerator. Do not allow food to block ventilation. | |
| The refrigerator is over-cooling. | Temperature control is not set correctly. | Set the temperature higher. |
| The interior wall is hot. | The refrigerator has heat-proof piping in the interior wall. | To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure. |
| Symptom | Possible causes | Solution |
| The refrigerator has odors. | Spoiled food. | Clean the refrigerator and remove any spoiled food. |
| Food with strong odors. | Make sure strong smelling food is wrapped airtight. |
| Symptom | Possible causes | Solution |
| Frost around the vents. | Food is blocking the vents. | Make sure no food blocks the refrigerator vents. |
| Frost on interior walls. | Door is not closed properly. | Make sure food does not block the door. Clean the door gasket. |
| Fruits or vegetables are frozen. | Fruits or vegetables are stored in the Fresh/Chef Zone. | The Fresh/Chef Zone is only for meat/fish. |
| Symptom | Possible causes | Solution |
| Condensation forms on the interior walls. | If the door is left open, moisture enters the refrigerator. | Remove the moisture and do not open the door for a long time. |
| Food with high moisture content. | Make sure food is wrapped airtight. |
| Abnormal Sounds | Description |
| Clicking! or Chirping! | When starting or ending an operation. |
| Buzzing! | When starting or ending an operation. |
| SSSRRR! / Whir! | While the fan is operating. |
| HiSS! | During a defrost cycle, water may drip on the defrost heater. |
| Bubbling! | As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes. |
| Cracking! | Plastic parts contract and expand as the temperature increases or decreases. |
| Buzzing! | For ice maker models, when the water valve opens to fill the ice maker. |
| Whooshing! | Due to pressure equalizing when opening and closing the refrigerator door. |