Brand: SAMSUNG
Category: TV
Document Type:
Language: EN
Brand: SAMSUNG
Category: TV
Document Type:
Language: EN
Uploaded: March 30, 2025, 4:25 p.m.
Warranty Summary
| Problem | Solution |
|---|---|
| TV won't turn on. | Check power cord, wall outlet, and power indicator. Try pressing the Power button on the TV. |
| No picture/video/sound, or distorted picture/video/sound. | Check device connections, cables, input source. Perform TV self-diagnosis. Reboot connected devices. Run Auto Program for channels if needed. |
| Remote control does not work. | Check remote's power indicator, batteries (polarity and replacement), and pairing (for Smart Remote). Point remote directly at TV. |
| TV settings are lost after 5 minutes. | Check if TV is in Retail Mode and change Usage Mode to Home Mode in System Manager menu. |
| Intermittent Wi-Fi. | Check network connection, Wi-Fi password, distance to Modem/Router, and reduce wireless interference. |