Brand: SAMSUNG
Category: TV
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:16 p.m.
Samsung limited warranty does not cover uneven CRT aging or other burned-in images resulting from format selection and use.
| Problem | Possible Solution |
|---|---|
| Poor picture | Try another channel. Adjust the antenna. Check all wire connections. |
| Poor sound quality. | Try another channel. Adjust the antenna. Check all wire connections. |
| No picture or sound. | Try another channel. Press the SOURCE button. Make sure the TV is plugged in. Check the antenna connections. Make sure the button is off. |
| No sound or sound is too low at maximum volume. | First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly. |
| Picture rolls vertically. | Check all wire connections. |
| The TV operates erratically. | Unplug the TV for 30 seconds, then try operating it again. Make sure the wall outlet is working. |
| The TV won't turn on. | Replace the remote control batteries. Clean the upper edge of the remote control (transmission window). Check the battery terminals. Press the TV button to put your remote control in the "TV" mode. Make sure the remote has batteries. Check that the "+" and "-" ends of the batteries are inserted correctly. |
| Remote control malfunctions | Replace the remote control batteries. Clean the upper edge of the remote control (transmission window). Check the battery terminals. Press the TV button to put your remote control in the "TV" mode. Make sure the remote has batteries. Check that the "+" and "-" ends of the batteries are inserted correctly. |
| Digital broadcasting screen problem. | Please check the digital signal strength and input antenna. |
| The image is too light or too dark. | Adjust the Brightness and Contrast. |
| The visual qualities of digital channels vary. | Adjust the Fine tuning. The visual qualities of digital channels may vary depending on the original production method (analog or digital). • If the original production method is digital: High visual quality program. • If the original production method is analog: The digital program displayed on the screen is originally an analog program which has been converted to digital. The visual quality is of an SD grade. |
| Although the TV caption shows HD, the visual quality is not satisfactory. | The HD caption that appears when switching channels or when pressing the Information button on the remote control means the selected channel is a digital channel. If the broadcasting station converts an analog signal into digital and transmits the signal, the visual quality may not be perfect. |