| The charge LED won't illuminate when the handset is placed in the cradle. |
- Make sure the AC adapter is plugged into the base (or the charger (for multi-handset packs)) and wall outlet.
- Make sure the handset is properly seated in the cradle.
- Make sure the charging contacts on the handset and the base (or the charger (for multi-handset packs)) are clean.
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| The audio sounds weak. |
- Move the handset and/or base to a different location away from scratchy metal objects or appliances and try again.
- Make sure that you are not too far from the base.
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| Can't make or receive calls. |
- Check both ends of the telephone cord.
- Make sure the AC adapter is plugged into the base and wall outlet.
- Disconnect the AC adapter for a few minutes, and then reconnect it.
- Remove the base ID (see "Replacing the Base Setting" on page E34) and register the handset (see "Register the Handset to the Base" on page E68).
- Make sure that you are not too far from the base.
- If an outside call is already established, you can not make another outside call.
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| The handset doesn't ring or receive a page. |
- Place the handset on the base or charging cradle and charge the batteries in the handset for 15-20 hours.
- The handset may be too far away from the base unit.
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| Unavailable appears in the display. |
- Place the base unit away from appliances or metal objects.
- Remove the base ID (see "Replacing the Base Setting" on page E34) and register the handset (see "Register the Handset to the Base" on page E68).
- Make sure another handset(s) or base is not in use, and try the phone again.
- Make sure that you are not too far from the base.
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| Severe noise interference. |
- Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances.
- Move to another location or turn off the source of interference.
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| The Caller ID does not display. |
- The handset was picked up before the second ring.
- The call was placed through a switchboard.
- Call your local telephone company to verify your Caller ID service is current.
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| Voice Message Indication does not work. |
- Contact your local telephone company to make sure that your telephone receives FSK or SDT message signaling.
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| You cannot register the handset at the base. |
- Charge the battery pack for 15-20 hours.
- Remove the base ID (see "Replacing the Base Setting" on page E34) and register the handset (see "Register the Handset to the Base" on page E68).
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| The handset doesn't communicate with the other handsets. |
- Remove the base ID (see "Replacing the Base Setting" on page E34) and register the handset (see "Register the Handset to the Base" on page E68).
- Make sure that you have registered all handsets.
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| An extra handset can't join the conversation. |
- Make sure there are not 2 handsets already using the 3-way conference feature.
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| You cannot make an intercom call with another handset. |
- Make sure that the receiving handset is not in use.
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