| CALLER ID - No display | - Is battery fully charged? Try replacing the battery.
- Make sure that the base is connected to a non-switched AC outlet.
- Disconnect the base from the plug and plug it in again.
- Did you order Caller ID service from your local telephone company? The display will not work unless you do this.
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| CALLER ID - Error message | The phone displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates either the presence of noise on the line, or that an invalid message has been sent from the telephone company. |
| TELEPHONE - No dial tone | Check installation:- Is the base power cord connected to a working outlet?
- Is the telephone line cord connected to the base unit and the wall jack?
Disconnect the base from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service.- Is the handset out of range of the base?
- Make sure the battery is properly charged (12 continuous hours).
- Is the battery pack installed correctly?
- Did the handset beep when you pressed TALK/CALL BACK? Did the CHARGE/IN USE indicator come on? The battery may need to be charged.
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| Dial tone is OK, but cannot dial out | - Make sure the TONE/PULSE dialing mode is set to TONE or PULSE according to your phone service.
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| Handset does not ring | - Make sure the RINGER switch on the handset is turned to ON.
- You may have too many extension phones on your line. Try unplugging some phones.
- See solutions for No dial tone.
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| You experience static, noise, or fading in and out | - Change channels.
- Is handset out of range? Move closer to the base.
- If you hear 3 short beeps when you press TALK/CALL BACK, you are out of range.
- Does the base need to be relocated?
- Charge battery.
- Make sure base is not plugged into an outlet with another household appliance.
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| Phone beeps | - Place handset in base for a minimum of 20 seconds to reset the security code. If that does not work, charge battery for 12 continuous hours.
- Clean charging contacts on handset and base with a soft cloth or an eraser.
- See solutions for No dial tone.
- Replace battery.
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| Dialing from Memory | - Did you program the directory keys correctly?
- Did you follow proper dialing sequence?
- Make sure the TONE/PULSE dialing mode is set to TONE or PULSE according to your phone service.
- Did you reprogram directory after a power outage or battery replacement?
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| CHARGE/IN USE LED ON BASE KEEPS FLASHING | Provided your phone company offers voice mail indicator service and you subscribe to it, the CHARGE/IN USE LED flashes when the phone is in use to indicate there is a message waiting. It stops flashing after the message has been reviewed. |
| Causes of poor reception | Aluminum siding, Foil backing on insulation, Heating ducts and other metal construction can shield radio signals, You are too close to appliances such as microwaves, stoves, computers, etc., Atmospheric conditions, such as strong storms, Base is installed in the basement or lower floor of the house, Base is plugged into an AC outlet with other electronic devices, Baby monitor is using the same frequency, Handset battery is low, You are out of range of the base. |