Manual for BE489WB - Troubleshooting and error codes + PDF Download

Manual for BE489WB - Troubleshooting and error codes + PDF Download

Brand: SCHLAGE

Category: Smart Lock

Document Type:

Language: EN

Uploaded: April 8, 2025, 3:14 a.m.

Manual Publish Date: 2018-03-01

Warranty Summary

Schlage offers a lifetime limited mechanical and finish warranty and a 3-year limited electronics warranty for the BE489WB Smart Lock.

Basic Operations:

  • Locking: Tap the lock icon or enter a user code when the door is closed. Can also lock from inside by turning the thumbturn.
  • Unlocking: Enter a valid user code or use the mobile app. Can also unlock from inside by turning the thumbturn.
  • User Code Management: Add, delete, and change user codes through manual programming (keypad) or via the mobile app.
  • Programming Code Change: Change the programming code manually.
  • Factory Default Reset: Reset the lock to default settings if needed, using the reset button inside the battery compartment.

Troubleshooting and error codes

Responsive Table
Problem Possible Cause / Solution
Factory Default Reset (FDR) Fails Red "X" on the lock icon lights up and the lock beeps.
Retry FDR procedure, ensure correct steps are followed.
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