Brand: SHARP
Category: Office Equipment
Document Type: Manual
Language: EN
Manual for MX-4071
Uploaded: Nov. 21, 2025, 8:05 p.m.
This guide provides information on how to use the machine and what to do when a problem occurs. It covers general problems, copying, printing, faxing, image sending, and document filing troubleshooting. It also includes useful tips and maintenance instructions. The "CHECK LIST" section in each category helps users quickly identify and resolve common issues by referencing specific pages for solutions.
Troubleshooting and error codes
| ? Problem | ✔ Check | Page |
|---|---|---|
| I CAN'T USE A PARTICULAR FUNCTION OR PERIPHERAL DEVICE | Have functions been disabled by the administrator? | 10 |
| I DON'T KNOW HOW TO CHECK THE TOTAL NUMBER OF PAGES USED | Hold down the [Home Screen] key. | 10 |
| THE OPERATION PANEL CANNOT BE USED | Is the main power indicator lit? | 10 |
| THE MOTION SENSOR DOES NOT RESPOND CORRECTLY (MX-3071/MX-3571/MX-4071) | Is the motion sensor disabled? | 11 |
| PRINTING IS NOT POSSIBLE OR STOPS DURING A JOB | Is a tray out of paper? | 12 |
| I DON'T KNOW HOW TO PROHIBIT COLOR PRINTING | You can prohibit color printing in User Control. | 13 |
| THE ORIGINAL SIZE IS NOT AUTOMATICALLY SELECTED OR THE WRONG SIZE IS SELECTED | Is the original curled or folded? | 13 |
| THE DISPLAYED BYPASS TRAY PAPER SIZE IS NOT CORRECT | Do the bypass tray guides match the width of the loaded paper? | 13 |
| THE ORIGINAL MISFEEDS (AUTOMATIC DOCUMENT FEEDER) | Is too much paper loaded into the document feeder tray? | 14 |
| THE PAPER MISFEEDS | Is a torn piece of paper remaining in the machine? | 14 |
| PAPER DOES NOT FEED FROM THE PAPER TRAY | Is the paper loaded correctly into the paper tray? | 15 |
| I DON'T KNOW HOW TO CHANGE THE PAPER SIZE | Set the paper size used in each tray in the tray settings. | 15 |
| THE OUTPUT IS NOTICEABLY CURLED AND UNEVEN | Remove the paper, turn it over, and reload it. | 16 |
| THE IMAGE IS SKEWED ON THE PAPER | Is too much paper loaded into the bypass tray? | 16 |
| LINES APPEAR IN THE IMAGE | Are the scanning areas of the document glass or automatic document feeder dirty? | 17 |
| SMUDGES APPEAR ON PRINTED OUTPUT | Are you using paper that is not within the specifications? | 17 |
| WHEN PRINTING ON THICK PAPER, THE PRINT RESULT IS DIRTY FROM THE 2ND PAGE ON | Has the paper type been set correctly? | 18 |
| I DON'T KNOW HOW TO CHANGE THE OUTPUT TRAY | Did you change the output tray? | 18 |
| PART OF THE IMAGE IS CUT OFF | Has the correct paper size been set? | 18 |
| PRINTING TAKES PLACE ON THE WRONG SIDE OF THE PAPER | Is the paper loaded with the print side facing in the correct direction? | 19 |
| A COVER OR INSERT IS NOT PRINTED ON THE SPECIFIED PAPER | Has the paper type been set correctly? | 19 |
| THE CONNECTED USB DEVICE CANNOT BE USED | Is the USB device compatible with the machine? | 19 |
| THE FINISHER/SADDLE FINISHER DOES NOT OPERATE | Does a message appear indicating that you need to remove paper from the stapler compiler? | 20 |
| STAPLING DOES NOT TAKE PLACE (INCLUDING SADDLE STITCH) | Does a message appear instructing you to check the staple unit? | 20 |
| PUNCHING DOES NOT TAKE PLACE | Does a message appear instructing you to check the punch module? | 21 |
| THE STAPLING POSITION OR PUNCH POSITION IS NOT CORRECT | Is the stapling position setting correctly? | 21 |
| FOLDING DOES NOT TAKE PLACE | Did the administrator enable the [Disabling of Duplex] setting? | 21 |
| THE FOLD POSITION IS NOT CORRECT | Is the original placed face up or face down correctly? | 22 |
| PREVIEW IMAGES OR THUMBNAIL IMAGES DO NOT APPEAR | Are there a number of jobs waiting to be executed? | 22 |
| THE TOUCH PANEL DISPLAY IS DIFFICULT TO VIEW | Is the brightness properly adjusted? | 22 |
| YOU WERE LOGGED OUT WITHOUT LOGGING OUT YOURSELF | Did Auto Clear activate? | 22 |
| I DON'T KNOW WHERE THE IP ADDRESS SETTING IS | The IP address is set in the Network Settings of setting mode. | 23 |
| I DON'T KNOW HOW TO CHANGE THE BACKGROUND COLOR OF THE HOME SCREEN | You can change the background color in "MFP Display Pattern Setting". | 23 |
| I DON'T KNOW HOW TO ADD A SHORTCUT TO OR DELETE A SHORTCUT FROM THE HOME SCREEN | You can change a shortcut in "Edit Home". | 23 |
| I DON'T KNOW HOW TO RESTORE THE LARGE TEXT SETTING TO ITS ORGINAL STATE | Is large text mode enabled in the home screen? | 23 |
| I DON'T KNOW HOW TO ADJUST THE TIME THE MACHINE ENTERS ENERGY SAVE MODE | Set the time the machine enters energy save mode in the Energy Save settings of setting mode. | 24 |
| I FORGOT THE ADMINISTRATOR PASSWORD | Was the administrator password changed from the factory default setting? | 24 |
| I DON'T KNOW WHOM TO CONTACT FOR MAINTENANCE AND SERVICE | Please check the customer support information. | 24 |