Brand: SHARP
Category: Office Equipment
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: SHARP
Category: Office Equipment
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:49 p.m.
Manual Publish Date: 2003-09-01
Contact Sharp Electronics Corporation for repair and/or warranty information.
| Question | Solution |
| Why is the access speed so slow? | Close the applications currently opened. Try to connect another ISP or try connecting at another time. |
| Why can't I access the LAN? | Confirm cable connection, network configuration, and user name/password. |
| Why can't I detect the access point on my computer? | Confirm access point power, antenna indicator, restart computer, ensure wireless LAN is enabled, and re-enable wireless network connection. |
| Why can't I connect to the network via an access point? | Confirm wireless LAN antennas are enabled, any available network is selected, network name matches, and WEP key is correct. Disable IEEE802.1x authentication if accidentally enabled. |
| Why can't I communicate with other computers through wireless LAN? | Confirm antennas are enabled, each computer is wireless LAN enabled, and computer-to-computer networks are selected. Adjust distance and obstructions. Confirm IP address and subnet mask. Confirm WEP keys. |
| How can I detect the MAC address? | Use Command Prompt and type 'ipconfig/all'. Check Physical Address under Ethernet adapter. |
| Why don't peripheral devices function? | Confirm correct connection, Windows XP compliance, and driver installation. |
| Why can't I print? | Ensure printer is on, connected, ready, has paper, and driver is installed. Add printer if not installed. |
| Why don't peripheral devices function correctly? | Set System standby/hibernate to Never. Confirm Windows XP compliance and driver installation. |
| Why can't my MC series be recognized as an external hard disk? | Confirm connection, MC series power, host computer OS, and AC adapter connection. Reconnect DirectHD cable. Use AC adapter for USB hub if applicable. |
| Why is my MC series recognized as a removable disk or why cannot I access it through my host computer? | Cancel password using Password Utility. Connect MC series and host computer, open Password Utility, and click Cancel. Stop the device, unplug DirectHD cable, and reconnect. |
| Why is the access speed so slow or why can't I take advantage of the speed of USB 2.0? | Confirm host computer supports USB 2.0, use provided DirectHD cable, and ensure USB hub is powered or supports USB 2.0. |
| Why aren't the icons in My Computer window shown properly? | Press F5 key. |
| Why does a message Please insert a disk drive.... appear? | Cancel the user password using the Password Utility of the DirectHD utility. |
| Why is the MC series is not powered on? | Disconnect MC series from host computer. Disconnect AC adapter, remove battery, reinstall battery, reconnect AC adapter, and turn on power. |
| Why is the battery pack discharged so quickly? | Initialize the battery pack. |
| Why is the date and/or time incorrect? | Correct date and time in Windows via Date and Time Properties dialog box. |
| Why can't I use a hardware device? | Check Device Manager for 'X' mark. Ensure device is enabled. |
| Why can't I produce sound? | Check Windows volume via the speaker symbol on the taskbar. |
| Why can't I turn off my computer? | Follow instructions for keyboard or glide pad function issues. |
| Why my computer is so hot? | Normal for surrounding area or keyboard front to be hot during charging. |
| Why can't I record the sound from the microphone? | Adjust speaker volume, select Recording, and ensure Microphone is checked. Confirm 'Select' is checked in Microphone of Recording Control. |
| Why can't find the drivers and applications? | They are stored on the last recovery disk. Consult local service staff if unsure or CD is missing drivers/applications. |