Brand: SIEMENS
Category: Control Unit
Document Type: Manual
Language: EN
Brand: SIEMENS
Category: Control Unit
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:41 p.m.
Manual Publish Date: 2017-11-01
This section covers operating the SIMATIC HMI Industrial Flat Panel. It includes:
Refer to the respective sections for detailed operational guidance.
| Error pattern | Possible cause | Possible remedy |
|---|---|---|
| The Windows Start screen is not visible and only the extended desktop is displayed. The device cannot be operated. | Occurs when uninstalling the Ethernet Monitor software in combination with an Ethernet Monitor. | Uninstalling cannot be performed with an Ethernet Monitor. Use a different monitor for uninstalling. |
| IPC Wizard does not find a suitable device and aborts the installation. | Occurs during commissioning of a SIMATIC IPC with pre-installed IPC Wizard. | Acknowledge note text. Reboot. After rebooting, start setup of the Ethernet Monitor software. |
| Commissioning of the Ethernet Monitor software has failed. | Device has already been used in a different constellation Installation was started using a WLAN network connection. | Factory setting must be restored on the devices. Re-install original PC operating system, use the Restore DVD for an IPC. WLAN is not supported, disable the WLAN adapter of the PC prior to installation. |
| A connection to the Ethernet Monitor was not established. | Make sure that the factory settings have been restored for the Ethernet Monitor. | Switch off the power supply of the Ethernet Monitor. Press the Reset button and keep it pressed for another 10 seconds while switching on the power supply. Both LAN LEDs will go out briefly. You can check a reset of the Ethernet Monitor with a PC on which the Ethernet Monitor software was not installed. 1. Set the network address of the PC to 192.168.1.1. 2. Connect IPC and Ethernet Monitor via the network. 3. Open the command line interpreter on the PC: "Start > command prompt > 'CMD'" 4. Enter "ping 192.168.1.2" in the command-line interpreter. When a feedback message from "192.168.1.2" is displayed, the factory settings have been restored for the Ethernet Monitor. |
| The start screen of the Ethernet Monitor remains in "Connected" state, text is green. | 1. Switch off of the power supply of the Ethernet Monitor and of the PC. 2. Wait for 10 seconds. 3. Switch on the power supply of both devices again. |